Collecting and Sharing Location-based Content on Mobile Phones in a Zoo Visitor Experience

Collecting and Sharing Location-based Content on Mobile Phones in a Zoo Visitor Experience
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在动物园游客体验中通过手机收集和共享基于位置的内容

DOI:
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发表时间:
2007
期刊:
Computer Supported Cooperative Work (CSCW)
影响因子:
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通讯作者:
J. Rowbotham
J. Rowbotham
中科院分区:
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文献类型:
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作者:
Kenton O'hara;Tim Kindberg;M. Glancy;Luciana Baptista;B. Sukumaran;Gil Kahana;J. Rowbotham

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利用基于位置的技术增强访问者体验已经有一段时间了。通过对用户在这些体验中的深入研究,该领域正在建立与某些基于位置的技术相关的用户行为的丰富图景。然而,很少有研究将移动照相手机和2D条形码用于定位标志及其属性,作为提供这种增强游客体验的方式。在本文中,我们提出了一项研究,研究对象是在伦敦动物园从事这种基于位置的体验的人,他们使用移动照相手机读取动物围栏标志上的2D条形码,以便访问相关内容。通过实地考察,我们强调了这种体验的社会和协作方面,以及手机和条形码技术的特殊特征如何塑造了这些行为。本文还强调了基于位置的体验的一些非工具性方面,特别是关于收集基于位置的内容的重要性。我们探索了收集的社交方面,以及它引入人们行为的某些竞争元素。这创造了一种有趣的张力,在应用程序的各个方面鼓励访问者之间的合作和分享,而其他方面鼓励竞争。在田野调查的过程中,我们进一步探讨了这种张力。
The augmentation of visitor experiences with location-based technologies has been available for some time. Through in-depth studies of users during these experiences the field is building a rich picture of user behaviour in relation to certain location-based technologies. However, little work has explored the use of mobile camera phones and 2D barcodes on situated signs and their properties as a way of delivering such augmented visitor experiences. In this paper we present a study of people engaged in such a location-based experience at London zoo in which they use mobile camera phones to read 2D barcodes on signs at the animal enclosures in order to access related content. Through the fieldwork we highlight the social and collaborative aspects of the experience and how particular characteristics of the mobile phone and barcode technology shape these behaviours. The paper also highlights some of the non-instrumental aspects of the location-based experience, in particular in relation to the importance of collecting location-based content. We explore the social aspects of collecting as well as certain competitive elements it introduces into people’s behaviour. This creates an interesting tension in that aspects of the application encourage cooperation and sharing among the visitors whereas others encourage competition. In the course of presenting the fieldwork, we explore this tension further.