Provoking Innovation: Acting-out in Contextual Scenarios

Provoking Innovation: Acting-out in Contextual Scenarios
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激发创新:在情境场景中付诸行动

DOI:
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发表时间:
2002
期刊:
影响因子:
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通讯作者:
F. Vetere
F. Vetere
中科院分区:
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文献类型:
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作者:
S. Howard;J. Carroll;John Murphy;Jane Peck;F. Vetere

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基于场景的设计通常会让利益相关者在使用场景的文本小插曲中“穿行”。我们提出了一种替代方案,增加了利益相关者对场景的沉浸,并丰富了场景的上下文方面。我们的方法在对当前实践的丰富描述的基础上,开发了“情景情景”(描述情景而不是关于参与者及其目标的信息的赤裸裸的骨架情景)。然后,在参与式设计会议期间,情景场景被“演绎”出来。这种方法有助于人工制品和使用情况的共同进化。我们认为,这种共同进化对于以使用为中心的创新至关重要。
Scenario-based design typically involves stakeholders in ‘walking through’ textual vignettes of usage situations. We propose an alternative that increases stakeholder immersion in, and enriches the contextual aspects of, the scenarios. Our approach develops ‘contextual scenarios’ (bare, skeletal scenarios that describe context rather than information about actors and their goals) on the basis of rich descriptions of current practice. Contextual scenarios are then ‘acted-out’ during participatory design sessions. The approach facilitates the co-evolution of the artefact and situation of use. Such co-evolution we argue is critical to use-centred innovation.