Journalists as Crowdsourcerers: Responding to Crisis by Reporting with a Crowd
Journalists as Crowdsourcerers: Responding to Crisis by Reporting with a Crowd
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DOI：
10.1007/s10606-014-9208-z
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发表时间：
2014-12-01
影响因子：
2.4
通讯作者：
Starbird, Kate
中科院分区：
文献类型：
--
作者：
Dailey, Dharma;Starbird, Kate
新信息通信技术 (ICT) 的广泛采用正在颠覆传统的新闻制作和传播模式。在瞬息万变的媒体环境中，记者的角色正在不断演变。我们的研究探讨了受飓风艾琳影响的农村社区中的专业记者如何成功地为自己协商一个新的角色，改变他们的新闻实践，以新的身份担任在线志愿者社区的领导者。我们描述了一个由媒体专业人士、公民记者、在线志愿者和提供实时事件报道的合作新闻机构组成的新兴组织。在通信基础设施相对不均衡的农村地区，这项临时工作弥合了信息通信技术基础设施的差距，以团结受众。在本文中，我们引入了描述这些信息共享活动的新视角：“人力网状网络”扩展了网状网络的概念，将人类参与者纳入信息移动中。我们的分析显示了记者如何在这个网络中发挥关键作用，并促进信息传递给需要的人。这些发现还指出了人机交互研究人员设计新闻制作众包平台的方式与灾难事件期间众包工作形成方式之间的对比，提出了在这种情况下设计紧急协作的替代方法。
Widespread adoption of new information communication technologies (ICTs) is disrupting traditional models of news production and distribution. In this rapidly changing media landscape, the role of the journalist is evolving. Our research examines how professional journalists within a rural community impacted by Hurricane Irene successfully negotiated a new role for themselves, transforming their journalistic practice to serve in a new capacity as leaders of an online volunteer community. We describe an emergent organization of media professionals, citizen journalists, online volunteers, and collaborating journalistic institutions that provided real-time event coverage. In this rural context, where communications infrastructure is relatively uneven, this ad hoc effort bridged gaps in ICT infrastructure to unite its audience. In this paper, we introduce a new perspective for characterizing these information-sharing activities: the "human powered mesh network" extends the concept of a mesh network to include human actors in the movement of information. Our analysis shows how journalists played a key role in this network, and facilitated the movement of information to those who needed it. These findings also note a contrast between how HCI researchers are designing crowdsourcing platforms for news production and how crowdsourcing efforts are forming during disaster events, suggesting an alternative approach to designing for emergent collaborations in this context.