The Use of Communication Technologies by Older Adults: Exploring the Benefits from the User's Perspective
The Use of Communication Technologies by Older Adults: Exploring the Benefits from the User's Perspective
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老年人使用通信技术：从用户的角度探讨通信技术的好处
DOI：
10.1177/154193120104500305
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发表时间：
2001
期刊：
影响因子：
--
通讯作者：
Evan C. Caylor
中科院分区：
文献类型：
--
作者：
A. Melenhorst;W. Rogers;Evan C. Caylor
先进通信媒体的使用可以增强老年人的社交网络。尽管许多老年人对新技术持开放态度，但仍然存在阻碍他们学习和使用电子邮件和互联网等媒体的障碍。除了缺乏技能之外，缺乏明显的优势或好处也可能解释了他们的不愿意。本研究的目的是调查老年人对沟通方法与情境相关的益处的感知。 48 名年龄在 65-80 岁之间的独立生活老年人、24 名电子邮件用户和 24 名非用户参加了不同沟通场景的焦点小组讨论。对他们的评论和陈述的系统分析表明，感知的情境相关利益作为使用或不使用媒介的动机因素的相关性。这些结果的含义可能是，培训处理新技术的技能还应该包括从用户的角度提供有关其具体好处的信息。
The use of advanced communication media may enhance the social networks of older adults. Although many older adults are open to new technology, there are still barriers that keep them from learning and using media such as e-mail and the Internet. Besides lacking skills, the lack of perceived advantages, or benefits, may also explain their reluctance. The goal of the present study was to investigate perceived context-related benefits of communication methods by older adults. Forty-eight independently living older adults in the age range of 65-80 years, 24 e-mail users and 24 non-users, participated in a focus group discussion of different communication scenarios. A systematic analysis of their comments and statements showed the relevance of perceived context-related benefit as a motivational factor for using or not using a medium. An implication of these results may be that training the skills to handle a new technology should also involve providing information about its specific benefits, from the user's perspective.