Users and technology: are we doing research now?
Users and technology: are we doing research now?
复制标题
用户和技术:我们现在在做研究吗?
作者:
Elke Greifeneder
Purpose – This paper aims to examine changes in the quality of user research in library and information science.Design/methodology/approach – The paper connects recent literature studies and current papers submitted to a special issue about user research and technology in Library Hi Tech.Findings – The paper concludes that the diversity of methods to study users is growing and a confidence about labeling and using methods is becoming manifest. The number of research questions that a single study answers is both diminishing and at the same time growing more diverse.Research limitations/implications – This paper is not in‐depth research that offers evidence that a change in user research has taken place. Its arguments build on papers submitted to this special issue on that topic.Originality/value – Research about users, their behaviour and their needs were often an add‐on at the end of a project. In the last two years, this situation has changed. The topic of user experience is suddenly omnipresent at confe...