Human Fallibility and Learning from Errors at Work
Human Fallibility and Learning from Errors at Work
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DOI：
10.1007/978-90-481-3941-5_10
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发表时间：
2012
期刊：
影响因子：
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通讯作者：
J. Bauer;M. Gartmeier;Christian Harteis
中科院分区：
文献类型：
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作者：
J. Bauer;M. Gartmeier;Christian Harteis
本章概述了自2002年以来在里根斯堡大学（德国）进行的几项研究，并整合了这些研究的结果，这些研究的重点是人的易犯错误和从工作环境中的错误中学习。总之，这些研究为工作中的错误以及从中学习的可能性的四个关键问题提供了证据。具体而言，这些研究调查了（1）错误作为学习起点的作用，（2）员工在错误后参与学习活动的情况，（3）从错误中学习的潜在结果，以及（4）从工作中学习错误的支持条件。本章总结了对这些问题的主要研究结果，并得出结论，加强组织战略，以促进从错误中学习和未来的研究。
This chapter provides an overview of, and integrates findings from, several studies that have been conducted since 2002 at the University of Regensburg (Germany), which focused on human fallibility and learning from errors in work contexts. Together, these studies provide evidence on four key questions about errors at work and the possibility of learning from them. Specifically, the studies investigated (1) the role of errors as starting points for learning, (2) employees’ engagement in learning activities after errors, (3) potential outcomes of learning from errors in terms of refined knowledge, and (4) supportive conditions for learning from errors at work. The chapter summarizes the main findings on these issues and draws conclusions for the enhancement of organizational strategies to foster learning from errors and for future research.