Export Intermediaries: Small Business Perceptions of Services and Performance
Export Intermediaries: Small Business Perceptions of Services and Performance
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出口中介机构:小型企业对服务和绩效的看法
DOI:
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发表时间:
1989
影响因子:
6.2
通讯作者:
Donald M. Moliver
中科院分区:
文献类型:
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作者:
A. Noble;Richard M. Castaldi;Donald M. Moliver
ABSTRACT: UTILISATION DES COMPAGNIES DE COMMERCE D'EXPORTA TION PAR LES PETITES ENTREPRISES Cent vingt-quatre petites entreprises ont ete soumises a une enquete, afin d'identifier le type de services intermediaires qu'elles attendent des compagnies de commerce d'exportation (ETCs).Les commentaires des entreprises ayant deja utilise les ETCs ont permis d evaluerleur degre de performance pour services rendus. Les resultats de 1'enquete suggerent que leg services A 1'exportation auxquels les petites entreprises attachent le plus de prix, ne sont pas ceux que les ETCs rendent avec le plus d'efficacite. The complexities and challenges of the international marketplace inhibit the entrance of many small- and medium-sized firms. Most smaller firms do not have the management knowledge and expertise necessary to understand the dynamics of selling their products outside the United States. However, given the prospects of stronger competition, maturing markets and declining market opportunities at home, plus a weakening dollar, American small businesses must give stronger consideration to entering world markets. To assist in this effort, Congress passed the Export Trading Company Act in 1982. The objective of this legislation was to encourage involvement of U.S. companies in international trade through the formation of export trading companies (ETCs) which could aid smaller- and mid-sized firms in their export endeavors. The ETC model for these intermediary organizations was based on Japanese and European trading firms that have been developing world markets for domestic industries for centuries. By modifying antitrust criteria, reducing trade financing restrictions, and allowing banks and other financial institutions to invest in such ventures, Congress hoped to stimulate the development of trading firms which could handle the international functions of smaller domestic firms desiring to compete in world markets. In the five years since the inception of the ETC Act, the positive results envisioned by its proponents have failed to materialize. By October 1985, the Department of Commerce had issued export trading certificates of review to only 57 trading companies nationwide. Of this total, 40 ETCs had been formed by bank holding companies (bank ETCs) with a total authorized capitalization of approximately $84 million. Unfortunately, smaller firms capable of producing "exportable" products have not widely embraced ETC s as a vehicle to assist in entering international markets. Thomas Johnson, an export attorney, noted, "The Act did not influence companies to start or stop trading (but instead) those already experienced were given the additional comfort the Act spelled out." One problem may lie in the various attitudes that tend to preclude smaller domestic firms from exporting in the first place. Such attitudes may stem from the complexity small firm owner/ managers believe is involved in planning, organizing, and adjusting products for foreign markets, along with their belief that implementing export strategies is expensive, and their general lack of awareness about or trust in government-sponsored export programs. However, a more fundamental and pervasive problem may relate directly to the range and type of services that ETCS typically provide their export clients. Possibly, the services currently offered by ETCs are not perceived as germane or helpful to small firms that desire to export their products to foreign markets. The purpose of the study reported here is to investigate the intermediary needs of present and potential small business exporters located in New Jersey. The perceived level of performance of ETCs by firms which now use them was also examined. This study builds upon a similar study conducted by De Noble and Belch, who analyzed similar firms located in southern California. The present study * Investigates the intermediary needs of present and potential small business exporters located in New Jersey to determine which services provided by the ETCs are perceived as important and which are considered unimportant. …