Relationship of actual response time to call lights and patient satisfaction at 4 US hospitals.
Relationship of actual response time to call lights and patient satisfaction at 4 US hospitals.
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美国 4 家医院呼叫灯的实际响应时间与患者满意度的关系。
DOI：
10.1097/ncq.0b013e31823e827a
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发表时间：
2012
影响因子：
1.2
通讯作者：
Yin,Chang-Yi
中科院分区：
文献类型：
--
作者：
Tzeng,Huey-Ming;Ronis,DavidL;Yin,Chang-Yi
这项多医院研究调查了患者对“尽快接受帮助”和“帮助上厕所”的满意度，以及它们与呼叫灯实际响应时间的关系。我们发现，更快的呼叫灯的实际响应时间有助于更高的病人满意度与“尽快得到帮助。”反应时间和病人满意度之间的关系，“帮助到浴室”没有得到支持。
This multihospital study examined patient satisfaction with items of “received help as soon as possible” and “help to the bathroom” and their relationship to the actual response time to call lights. We found that faster actual response time to call lights contributed to higher patient satisfaction with “received help as soon as possible.” The relationship between response time and patient satisfaction with “help to the bathroom” was not supported.