What community asset mapping can teach us about power and design

What community asset mapping can teach us about power and design
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社区资产映射可以教会我们哪些关于权力和设计的知识

DOI:
10.1145/3554988
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发表时间:
2022
期刊:
Interactions
影响因子:
--
通讯作者:
Erete, Sheena
Erete, Sheena
中科院分区:
--
文献类型:
--
作者:
Gonzalez, Alejandra;Dickinson, Jessa;Chugh, Aakriti;Rejman, Travis;Poe, Burrell;Erete, Sheena

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对话立场是戈尔丁研究所和平研究员计划的一部分,该计划通过已建立的基于资产的实践社区提供教育资源和支持,以进一步推进现有的社区工作。采取基于资产的方法是和平研究员计划的核心;然而,很少有数字工具可以支撑这一过程。出于这个原因,戈尔丁研究所的领导者与我们的团队合作,共同设计和构建一个交互式数字工具,研究员们可以在构建其社区资产地图(即社区定义和识别的资源、优势和能力的共享文档,其形式可能有所不同)的过程中使用该工具。我们的合作伙伴关系始于首届芝加哥和平研究员,这让我们有机会采访和平研究员并向他们学习他们中的一些人已经在开发资产地图的方式。我们采访了超过 25 名专业人士,他们都是基于资产的社区发展方面的专家,其中许多人是基于社区的组织的成员和领导者。我们采访的每个人都有创建资产地图的经验——有些人采用数字地图方法,而另一些人则更喜欢手绘他们的社区。研究人员明确表示,识别地图上的资产并不是我们想象的挑战。相反,他们正在寻找与组织和社区成员沟通的方式,了解为什么他们应该首先开发地图。他们想要能够支持社区对话并从其他声音获取输入的工具,而不仅仅是收集数据和/或开发地图的新数字工具。我们使用这一发现作为我们设计的基石,重新考虑资产映射工具的外观。此外,在听说和平研究员和芝加哥基层领导人及其社区在获取技术方面面临限制后,我们从设计数字工具的最初目标转向设计一个模拟工具包,以支持对话,以发现资产并理解资产映射过程。我们从最初的采访、文献综述和早期分析中得出的结论是,资产映射是一个持续的协作过程,依赖于信任来支持关系建设,并由对话驱动。我们还了解到,参与资产映射的组织并不总是依赖地图或技术来开始他们的流程,这帮助我们开辟了一条创建数字工具的替代途径。在整个过程中,我们多次与和平研究员会面,收集有关原型的意见,并将收到的反馈应用于新的迭代。通过这项工作,我们共同设计了一个由五个工具组成的资产映射工具包。每个工具的目的是帮助社区领导者促进围绕识别资产、邀请邻居提供见解、设定创建资产地图的目标和意图以及在组织及其社区之间建立共享和通用语言的对话。
DIALOGUES STANDPOINT are part of the Goldin Institute’s Peace Fellows program, which provides educational resources and support through an established community of assetsbased practices to further their existing community work. Taking an assets-based approach is central to the Peace Fellows program; however, few digital tools exist to scaffold the process. For this reason, the Goldin Institute leaders approached our team to collaboratively design and build an interactive, digital tool that the fellows could use during their process of building an asset map (ie, a shared document of communitydefined and-identified resources, strengths, and capacities that can vary in form) of their neighborhood. Our partnership began during the inaugural cohort of Chicago Peace Fellows, which gave us the opportunity to interview and learn from the Peace Fellows about the ways in which some of them were already developing asset maps. We interviewed over 25 professionals who are experts in assets-based community development, many of whom are a part of and lead community-based organizations. Each person we spoke with had previous experience with creating an asset map—some took a digital-mapping approach, while others preferred to hand-draw their neighborhoods. The fellows made it clear that identifying assets on a map wasn’t the challenge we thought it was. Rather, they were looking for ways to communicate with their organizations and members of their communities about why they should develop a map in the first place. They wanted tools that could support community conversations and get input from other voices, not simply a new digital tool to collect data and/or develop a map. We used this finding as the bedrock for our design, reconsidering what an asset-mapping tool could look like. Additionally, after hearing about constraints on access to technology faced by Peace Fellows and Chicago grassroots leaders and their communities, we pivoted from our original goal of designing a digital tool to instead designing an analog toolkit to scaffold conversations for uncovering assets and understanding the asset-mapping process. What we took away from our initial interviews, literature reviews, and early analysis is that asset mapping is an ongoing, collaborative process that relies on trust to support relationship-building and is driven by conversation. We also learned that organizations engaging with asset mapping don’t always rely on a map or technology to begin their process, which helped us forge an alternative path from creating a digital tool. Throughout our process, we met with Peace Fellows multiple times to gather input on our prototypes, working the feedback we received into new iterations. From this work, we codesigned an assets-mapping toolkit consisting of five tools. The purpose of each tool is to help community leaders facilitate conversations around identifying assets, inviting insights from neighbors, setting goals and intentions for creating an asset map, as well as developing a shared and common language among organizations and their communities.
DOI: 10.1145/3507695
发表时间: 2023-04-01
影响因子: 3.7
作者:
Erete, Sheena;Rankin, Yolanda;Thomas, Jakita
通讯作者: Thomas, Jakita