Blockchain for Supply Chain Traceability: Business Requirements and Critical Success Factors

Blockchain for Supply Chain Traceability: Business Requirements and Critical Success Factors
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DOI:
10.1111/poms.13147
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发表时间:
2020-01-09
影响因子:
5
通讯作者:
Sodhi, ManMohan S.
Sodhi, ManMohan S.
中科院分区:
管理学3区
文献类型:
--
作者:
Hastig, Gabriella M.;Sodhi, ManMohan S.

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我们试图通过确定业务需求和成功实施的关键因素来指导运营管理(OM)研究供应链可追溯性系统的实施。我们首先激发了在两个截然不同的行业--钴采矿和制药--实施可追溯性系统的需要,并提出了实施的业务要求和关键成功因素。接下来,我们描述我们是如何对实践者和学术文章进行主题分析的,这些文章是关于实施区块链以实现供应链可追溯性的。最后,我们介绍了与不同利益相关者(如供应商、消费者和监管者)的需求相关的结果。对可追溯性系统的业务要求是遏制非法做法;改善可持续性业绩;提高业务效率;加强供应链协调;以及感知市场趋势。实施的关键成功因素是公司的能力、协作、技术成熟度、供应链实践、领导力和可追溯性努力的治理。这些发现为实证工作提供了一个新的测量模型,并为区块链应用于供应链可追溯性的描述性和规范性研究奠定了基础。
We seek to guide operations management (OM) research on the implementation of supply chain traceability systems by identifying business requirements and the factors critical to successful implementation. We first motivate the need for implementing traceability systems in two very different industries-cobalt mining and pharmaceuticals-and present business requirements and critical success factors for implementation. Next, we describe how we carried out thematic analysis of practitioner and scholarly articles on implementing blockchain for supply chain traceability. Finally, we present our results pertaining to the needs of different stakeholders such as suppliers, consumers, and regulators. The business requirements for traceability systems are curbing illegal practices; improving sustainability performance; increasing operational efficiency; enhancing supply-chain coordination; and sensing market trends. Critical success factors for implementation are companies' capabilities; collaboration; technology maturity; supply chain practices; leadership; and governance of the traceability efforts. These findings provide a nascent measurement model for empirical work and a foundation for descriptive and normative research on blockchain applications for supply chain traceability.