Use of self-help services and consumer satisfaction with professional mental health services
Use of self-help services and consumer satisfaction with professional mental health services
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DOI：
10.1176/appi.ps.54.8.1161
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发表时间：
2003-08-01
影响因子：
3.8
通讯作者：
Evans, CJ
中科院分区：
文献类型：
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作者：
Hodges, JQ;Markward, M;Evans, CJ
This study tested the hypothesis that users of mental health self-help services would be more satisfied with professional mental health services than clients who did not use self-help services. A survey was administered to 311 clients of professional mental health services, 151 (49 percent) of whom were users of self-help services. multiple regression model showed that the use of self-help services was associated with greater satisfaction with professional mental health services. This finding provides support for the idea that the use of self-help services encourages appropriate use of professional services. The study provided evidence that self-help and traditional mental health services can function complementarily rather than in competition with one another.
