Evaluation of a mandatory phishing training program for high-risk employees at a US healthcare system
Evaluation of a mandatory phishing training program for high-risk employees at a US healthcare system
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DOI:
10.1093/jamia/ocz005
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发表时间:
2019-06-01
影响因子:
6.4
通讯作者:
Landman, Adam
中科院分区:
文献类型:
--
作者:
Gordon, William J.;Wright, Adam;Landman, Adam
Objective: The study sought to understand the impact of a phishing training program on phishing click rates for employees at a single, anonymous US healthcare institution.Materials and Methods: We stratified our population into 2 groups: offenders and nonoffenders. Offenders were defined as those that had clicked on at least 5 simulated phishing emails and nonoffenders were those that had not. We calculated click rates for offenders and nonoffenders, before and after a mandatory training program for offenders was implemented.Results: A total of 5416 unique employees received all 20 campaigns during the intervention period; 772 clicked on at least 5 emails and were labeled offenders. Only 975 (17.9%) of our set clicked on 0 phishing emails over the course of the 20 campaigns; 3565 (65.3%) clicked on at least 2 emails. There was a decrease in click rates for each group over the 20 campaigns. The mandatory training program, initiated after campaign 15, did not have a substantial impact on click rates, and the offenders remained more likely to click on a phishing simulation.Discussion: Phishing is a common threat vector against hospital employees and an important cybersecurity risk to healthcare systems. Our work suggests that, under simulation, employee click rates decrease with repeated simulation, but a mandatory training program targeted at high-risk employees did not meaningfully decrease the click rates of this population.Conclusions: Employee phishing click rates decrease over time, but a mandatory training program for the highest-risk employees did not decrease click rates when compared with lower-risk employees.