Simulation standard for business process management

Simulation standard for business process management
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业务流程管理模拟标准

DOI:
10.1109/wsc.2011.6147801
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发表时间:
2011
期刊:
Proceedings of the 2011 Winter Simulation Conference (WSC)
影响因子:
--
通讯作者:
Geoffrey Hook
Geoffrey Hook
中科院分区:
--
文献类型:
--
作者:
John Januszczak;Geoffrey Hook

文献摘要

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仿真被认为是业务流程管理套件的关键组件。在业务流程管理中,模拟可以很容易地用于流程设计和持续改进。尽管模拟具有预测能力,但与预期相比,业务流程管理中缺乏广泛的采用,这表明可以做更多的工作来更好地集成和使用模拟与业务流程管理套件。虽然成熟的标准存在的业务流程的定义,有一个缺乏标准的定义业务流程模拟参数。本文介绍了当前的挑战时,使用模拟业务流程管理,并显示如何定义业务流程模拟方案的标准将有助于组织实施业务流程管理套件利用模拟的规定性力量。将介绍这样一个标准的组成部分,以及如何将该标准扩展为一个完整的过程分析框架。
Simulation is considered a key component for business process management suites. Within business process management, simulation can be readily used for both process design, and ongoing improvement. Despite the predictive capabilities of simulation, the lack of wide scale adoption within business process management compared with what might be expected suggests that more can be done to better integrate, and use, simulation with business process management suites. While mature standards exist for the definitions of the business processes, there is a lack of standards for defining business process simulation para-meters. This paper describes the current challenges when using simulation for business process management, and shows how a standard for defining business process simulation scenarios would help organizations implementing business process management suites leverage the prescriptive power of simulation. The components of such a standard and how this standard might be extended into a complete process analytics framework will be presented.