Effect of Role Ambiguity, Conflict and Overload in Private Hospitals' Nurses' Burnout and Mediation Through Self Efficacy
Effect of Role Ambiguity, Conflict and Overload in Private Hospitals' Nurses' Burnout and Mediation Through Self Efficacy
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DOI：
10.1177/0972063412468980
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发表时间：
2012-12-01
影响因子：
2.3
通讯作者：
Dasgupta, Prasanjit
中科院分区：
文献类型：
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作者：
Dasgupta, Prasanjit
本研究旨在探讨民营医院护士的角色超负荷、角色冲突和角色模糊与职业倦怠的关系，以及护士效能与这三种压力源和职业倦怠的关系。私家医院的病人因期望得到更好的护理而产生更高的支出。方法：采用组织角色压力(Udai Pareek)评定角色冲突、超负荷和模糊性，Oldenburg职业倦怠量表(Oldenburg Burnout Scale)评定脱离和疲惫，采用护理角色效能感量表(Udai Pareek)对加尔各答三家大型私立医院护士进行研究。结果：根据护士的观点，角色过载、角色冲突、角色模糊的增加导致解脱、耗竭的增加，自我效能感的增强导致角色过载、角色冲突、角色模糊、角色解脱、耗竭的减少。结论：为更好地进行病人护理，护理管理者可以尝试减少压力源，提高护士的效能。
BackgroundThe motivation of this study was to investigate how role overload, role conflict and role ambiguity of nurses relate to burnout and the relationship of nurses' efficacy to these three stressors and burnout in private hospitals. Patients in private hospitals incur higher expenditure with expectations for better care. Stressors serve as impediments in nursing care and burnout has deleterious effect, high self efficacy can mediate in the effects of stressors and burnout.Methods:Study has been carried out on nurses in three large private hospitals of Kolkata through set of instruments-Organizational Role Stress (Udai Pareek) to assess role conflict, overload and ambiguity, Oldenburg Burnout Inventory to assess the disengagement and exhaustion and Nursing Role Efficacy Scale (Udai Pareek) to assess role efficacy. Data have been analyzed through correlation and regression analysis.Results:According to the nurses' view, the findings are as follows:Increase in role overload, role conflict, role ambiguity leads to an enhancement in disengagement, exhaustion.Enhancement in self efficacy leads to a reduction in role overload, role conflict, role ambiguity, and disengagement, exhaustion.Conclusion:For better patient care Health care Managers may try to reduce the stressors and enhance efficacy of the nurses, some practical suggestions have been made in these regard.