Establishing shared understanding of product use through collaboratively generating an explicit frame of reference
Establishing shared understanding of product use through collaboratively generating an explicit frame of reference
复制标题
通过协作生成明确的参考框架，建立对产品使用的共同理解
DOI：
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发表时间：
2014
期刊：
影响因子：
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通讯作者：
M. C. van der Voort
中科院分区：
文献类型：
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作者：
Mieke van der Bijl;M. C. van der Voort
最近的研究表明，有必要改善产品开发团队中与可用性相关的决策，以防止最终产品中的可用性问题。这些决策在很大程度上受到团队对未来使用情况和预期可用性问题的了解的影响。我们之前的研究表明，设计团队成员通常隐含着这类知识，但不会在团队中分享。这种对产品使用缺乏共同理解的情况对决策过程产生了负面影响。在本文中，我们提出了一套指导方针，以支持设计团队在共享产品使用的知识，通过生成灵活的，明确的和不断发展的参考框架的迭代开发。一系列评估指南的研究表明，特别是合作创建明确的参考框架的活动有助于对产品使用的共同理解。
Recent studies have shown that there is a need to improve usability-related decision-making in product development teams to prevent usability problems in the final product. Those decisions are heavily influenced by the knowledge those teams have of future use situations and expected usability issues. Our previous research showed that design team members often implicitly hold this type of knowledge, but do not share it within the team. This lack of a shared understanding of product use negatively influences the decision-making process. In this paper we present the iterative development of a set of guidelines to support design teams in sharing knowledge of product use through the generation of flexible, explicit and evolving frames of reference. A series of studies in which the guidelines were evaluated suggest that particularly the activity of collaboratively creating the explicit frame of reference contributes to a shared understanding of product use.