Continuous improvement: design, organisation and management
Continuous improvement: design, organisation and management
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持续改进:设计、组织和管理
DOI:
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发表时间:
1997
期刊:
影响因子:
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通讯作者:
A. Berger
中科院分区:
文献类型:
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作者:
P. Lindberg;A. Berger
The paper analyses and describes strategies for designing, organising and managing systems for Continuous Improvement (CI). CI is defined as a broad change program, planned, organised and systematic, and distinguished from project based models of change. Based on case studies and survey research, four basic strategies for the design and organisation of CI are identified: three team-based strategies and one individually based strategy. These, in turn, depend on the basic task design (individual or group tasks), and whether the improvement task is integrated or parallel. It is argued that the design largely depend on the definition of process, goals and content of the improvement tasks. Further, it is shown that companies tend to move from expert-oriented strategies to more organic strategies as maturity evolves, and that Swedish models for CI seems to be more organic in nature, as compared to the more expert-oriented Japanese approaches.