Device uses and device stereotypes
Device uses and device stereotypes
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DOI：
10.1016/j.chbr.2021.100100
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发表时间：
2021-08
期刊：
影响因子：
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通讯作者：
Madeleine Steeds;S. Clinch;C. Jay
中科院分区：
文献类型：
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作者：
Madeleine Steeds;S. Clinch;C. Jay
刻板印象对人与人的交互影响巨大，但在人机交互中却很少受到关注。日常技术设备的关联以及这些设备的定型方式有可能影响交互，并且可能有利于设计者提高设备与其使用方式之间的一致性。本文使用在线研究（n= 177）来探索个人如何使用他们的智能手机、台式机、笔记本电脑和平板电脑，并了解他们与这些设备的关联。结果表明，人们确实对不同的设备有不同的联想，特别是智能手机被认为是高效的，而台式机被认为是与工作相关的。我们的结果对设计等应用领域具有影响，特别是表明未来需要开展工作，探索当所使用的设备的刻板印象与正在执行的任务一致时是否可以减少认知负荷。
Stereotypes are hugely influential in human-human interactions but have received little attention in human-computer interaction. The associations held for everyday technological devices and the ways these devices are stereotyped have the potential to influence interactions, and may be beneficial to designers in improving the congruency between a device and how it is used. This paper uses an online study (n= 177) to explore how individuals utilise their smartphones, desktops, laptops and tablets, and understand the associations they attach to those devices. Results suggest that people do hold different associations for different devices, in particular that smartphones are seen to be efficient while desktops are seen to be work-related. Our results have implications in application areas such as design, and in particular suggest a need for future work that explores whether cognitive load can be reduced when the stereotypes of the device used is congruent with the task being performed.