Work transitions for peer support providers in traditional mental health programs: Unique challenges and opportunities
Work transitions for peer support providers in traditional mental health programs: Unique challenges and opportunities
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DOI：
10.3233/wor-2009-0893
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发表时间：
2009-01-01
影响因子：
2.3
通讯作者：
Sherman, Deb
中科院分区：
文献类型：
--
作者：
Moll, Sandra;Holmes, Jennifer;Sherman, Deb
背景：同伴支持作为精神健康服务提供的一个有价值的组成部分，以及对精神健康消费者来说是一个有意义的就业机会，正得到越来越多的认可。尽管同伴支持有潜在的好处，但在发展和资助同伴职位方面仍然存在许多障碍。方法：这个多站点项目的总体目的是建立能力，以便在当地以社区为基础的心理健康项目中雇用训练有素的同伴提供者。采用集体个案研究的方法，探讨如何将同伴支持融入传统的心理健康服务。在六个不同的项目中，对新的和现有的同伴提供者及其管理者进行了深入的访谈。结果：通过对访谈记录的分析，确定了同伴支持工作者的关键工作转变，从定义和建立角色，到协商学习曲线，以及处理与他们作为消费者和提供者的独特角色相关的挑战。结论：同伴支持的有效整合需要考虑工作角色、工作者的独特需求和整体工作环境。整合同行支持提供商是一个随着时间的推移而发展的过程，而且不会在雇用人员后结束。
Background: Peer support is gaining recognition as a valuable component of mental health service delivery, and a meaningful employment opportunity for mental health consumers. Despite the potential benefits of peer support, there continues to be many barriers to the development and funding of peer positions.Method: The overall purpose of this multi-site project was to build capacity for employment of trained peer providers in local, community-based mental health programs. A collective case study approach was adopted to explore how peer support was integrated into traditional mental health services. In-depth interviews were conducted with both new and established peer providers and their managers in six different programs.Findings: Analysis of interview transcripts led to identification of key work transitions for peer support workers, from defining and establishing roles, to negotiating the learning curve, and dealing with the challenges associated with their unique role as both consumer and provider.Conclusion: Effective integration of peer support requires consideration of the work role, unique needs of the worker, and the overall workplace environment. Integrating peer support providers is a process that evolves over time and does not end once someone is hired.