Working hours and fatigue of Japanese flight attendants (FA).
Working hours and fatigue of Japanese flight attendants (FA).
复制标题
日本空乘人员（FA）的工作时间和疲劳程度。
DOI：
10.11183/jhe1972.20.155
复制
发表时间：
1991
期刊：
影响因子：
--
通讯作者：
M. Miyao
中科院分区：
文献类型：
--
作者：
Y. Ono;S. Watanabe;S. Kaneko;K. Matsumoto;M. Miyao
有一些报告称，空乘人员对疲劳或与疲劳有关的症状（包括腰痛）的抱怨率很高。因此，工作条件与工作压力和疲劳症状的关系研究主要集中在工作时间。从国际航班上工作人员的时间表和疲劳症状分析，怀疑有一些与工作有关的因素共同导致了严重的FA疲劳症状；夜间和清晨工作，飞行时间长，时差大，从而扰乱了他们的生物节律。在国内航班上，经常观察到清晨出现和深夜报告，以及高度不规则的FA时间表。通过统计分析，认为长时间工作、频繁着陆和汇报时间过晚是造成高疲劳投诉率的重要因素。因此，需要强调的是，为了减少空乘人员的工作压力和疲劳症状，需要采取许多措施来改善空乘人员的工作条件，包括工作时间、飞机上休息（ONO et al., 1990）和中途停留期间的睡眠。
There have been some reports concerning high complaint rates of fatigue or fatigue-related symptoms including lower back pain in flight attendants (FA). Thus, the relations of working conditions with work stress and fatigue symptoms were studied chiefly by focusing on working hours. From analysis of the time-table and fatigue symptoms of workers on international flights, it was suspected that there were some work-related factors jointly causing serious FA fatigue symptoms; night time and early morning work, long flight hours and a large time difference, thus disturbing their biological rhythms. On domestic flights, showing up early in the morning and debriefing late in the night were often observed together with a highly irregular FA time schedule. By statistical analyses, some factors including long working hours, frequent landing and late debriefing hours were considered to contribute significantly to the high fatigue complaint rates. Thus, it should be emphasized that many countermeasures are necessary to improve FA working conditions including working hours, rest on the airplane (ONO et al., 1990) and sleep during layover, in order to reduce their work stress and fatigue symptoms.