Identification of Design Criteria to Improve Patient Care in Electronic Health Record Downtime.
Identification of Design Criteria to Improve Patient Care in Electronic Health Record Downtime.
复制标题
确定设计标准以改善电子健康记录停机期间的患者护理。
DOI:
10.1097/pts.0000000000000580
复制
发表时间:
2021
影响因子:
2.2
通讯作者:
Ratwani,RajM
中科院分区:
文献类型:
--
作者:
Larsen,EthanP;HaskinsLisle,Ali;Law,Bethany;Gabbard,JosephL;Kleiner,BrianM;Ratwani,RajM
ObjectiveDesign criteria specifications (needs, obstacles, and context-of-use considerations) for continuing safe and efficient patient care activities during downtime were identified by using phenomenological analysis.MethodsInterview transcripts from medical personnel who had experience with downtime incidents were examined using a phenomenological approach. This process allowed for the identification of design criteria for performing downtime patient care activities.ResultsA substantial variation in criteria was found from participants in different roles. The differences suggest opportunities to address downtime that may require attention to individual roles.ConclusionsWorkload distribution and communication are significant issues in patient care during downtime. There may not be an equal work distribution, leading to an increased workload for some personnel during downtime. Phenomenological analysis was completed after participants were interviewed, indicating it is a viable post hoc approach. Some downtime criteria were identified as potential guidelines for the development of better downtime contingency plans.