Broadband videoconferencing as a knowledge management tool
Broadband videoconferencing as a knowledge management tool
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宽带视频会议作为知识管理工具
DOI：
10.1108/13673270710738979
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发表时间：
2007
期刊：
影响因子：
--
通讯作者：
Mark Wolfe
中科院分区：
文献类型：
--
作者：
Mark Wolfe
目的-这篇文章的目的是增加宽带视频会议的有效性评估分布式research teams.Design/methodology/approach -文本输出从非正式的互动视频会议和聊天室会议记录和分析使用定性和内容分析方法来测试知识的过程被认为是嵌入在非正式的协作互动。一项退出调查使用名义和有序数据类别来衡量参与者对使用视频会议技术加强基于知识的协作的看法。从知识管理（KM）和视频会议literatures.Findings -分析的非正式互动和知识流程的指标，证实了通信和非正式互动的动态支持知识的创造和转移。对研究的总结评估解决了研究中发现的障碍，并为未来的视频介导研究中的知识管理研究提出了方法。
Purpose – The purpose of this article is to augment evaluation of the effectiveness of broadband videoconferencing among distributed research teams.Design/methodology/approach – Textual output from informal interaction in videoconferencing and chat room sessions was recorded and analyzed using qualitative and content analysis methods to test for knowledge processes thought to be embedded in informal collaborative interaction. An exit survey used nominal and ordinal data categories to measure participant perceptions of using videoconferencing technologies to enhance knowledge‐based collaboration. Indicators of informal interaction and knowledge processes were drawn from the knowledge management (KM) and videoconferencing literatures.Findings – Analysis confirms communication and informal interaction dynamics supportive of knowledge creation and transfer. A summary assessment of the research addresses barriers identified in the study and suggests approaches for future KM research in video‐mediated research ...