The process analysis network method for business process re-engineering

The process analysis network method for business process re-engineering
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业务流程再造的流程分析网络方法

DOI:
10.1109/hicss.1995.375709
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发表时间:
1995
期刊:
Proceedings of the Twenty-Eighth Annual Hawaii International Conference on System Sciences
影响因子:
--
通讯作者:
Batoul Modarres
Batoul Modarres
中科院分区:
--
文献类型:
--
作者:
Mohsen M. Fathee;R. Redd;Darcy Gorgas;Batoul Modarres

文献摘要

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人们对“重新设计”业务流程以抓住信息技术提供的机会很感兴趣。在分析过程中采用了传统数据建模和其他形式的系统设计中使用的工具。然而,这种适应是不够的。本文描述了一种专门为分析过程而设计的方法--过程分析网络(ProcessANN)。ProcessANN方法将利益相关者分析、解释性结构建模、LANO的N/SUP 2/图表和甘特图合并为一种简洁的形式,用于表示流程中使用的资源。它可用于确定流程中哪些任务最关键,然后建议如何增强这些关键任务。
There is considerable interest in "re-engineering" business processes to take up the opportunities provided by information technology. The tools used in traditional data modelling and other forms of systems design have been adopted for use in analyzing processes. However, this adaptation is inadequate. This paper describes a method-Process ANalysis Network (ProcessANN)-that has been designed specifically to analyze processes. The ProcessANN method incorporates stakeholder analysis, Interpretative Structural Modelling, Lano's N/sup 2/ charts, and Gantt charts into one succinct form for representing the resources used in a process. It can be used to determine which tasks in the process are the most critical and then to suggest how these critical tasks can be enhanced.<<ETX>>