Engagement-Capable Environments - No Less Challenging than other Large System Changes.
Engagement-Capable Environments - No Less Challenging than other Large System Changes.
复制标题
DOI：
10.12927/hcpap.2017.25411
复制
发表时间：
2017-10-01
期刊：
影响因子：
--
通讯作者：
Estabrooks, Carole A
中科院分区：
文献类型：
--
作者：
Estabrooks, Carole A
Kuluski等人（2017）提出了一种以“护理体验”为中心的更先进形式的卫生系统绩效管理的观点，提出了创造和维持参与能力环境的主要挑战。在这里，我简要地介绍一些可能对应对这一挑战有用的框架——复杂适应系统、创新扩散、整个系统变化。我还从一个成功的公民参与经验中提出了自己的观点，并总结了与参与能力环境的挑战相比，我们面临或正在克服的众多挑战。
Kuluski et al.'s (2017) argument for including a more advanced form of health system performance management centred on "the experience of care," raises the major challenge of creating and sustaining engagement-capable environments. Here I briefly address frameworks that may be useful in meeting this challenge - Complex Adaptive Systems, Innovation Diffusion, Whole System Change. I also offer a personal perspective drawn from a successful citizen engagement experience, concluding with a perspective on the numerous challenges we have or are in the process of overcoming compared to the challenges of engagement-capable environments.