Interviewer Behavior and Interviewer Characteristics in PIAAC Germany
Interviewer Behavior and Interviewer Characteristics in PIAAC Germany
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德国PIAAC面试官行为和面试官特征
DOI：
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发表时间：
2014
期刊：
影响因子：
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通讯作者：
Natascha Massing
中科院分区：
文献类型：
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作者：
Daniela Ackermann;Natascha Massing
当涉及到数据收集时，采访者是第一个。因此，他们必须勤奋地执行任务，以便他们收集的数据具有可比性，并尽量减少错误。本文分析了国际成人能力评估项目（PIAAC）的面试官是如何进行面试的，他们犯了哪些错误。我们通过PIAAC在德国的实地调查（2011/2012年进行）中收集的访谈录音以及与德国PIAAC访谈员进行的访谈调查来探讨这些问题。首先，我们介绍了数据和编码方案，用于评估采访者的行为与录音。随后，我们描述了采访者的实际行为方面的标准化采访技术和调查是否采访者的特点与数据质量。我们的研究结果表明，面试官确实偏离了预期的行为，在我们检查的所有方面。然而，我们只发现了很少的关联与面试官的背景特征。
Interviewers are the first in line when it comes to data collection. Therefore, it is important that they perform their tasks diligently, so that the data they collect are comparable and that errors are minimized. This paper analyzes how interviewers conducted interviews for the Programme for the International Assessment of Adult Competencies (PIAAC) and which kinds of mistakes they made. We approached these questions with audio interview recordings collected during the fieldwork of PIAAC in Germany (carried out in 2011/2012), as well as with an interviewer survey conducted with the German PIAAC interviewers. First, we introduce the data and the coding scheme used to evaluate interviewers’ behavior with audio recordings. Subsequently, we describe the interviewers’ actual behavior with regard to standardized interviewing techniques and investigate whether interviewer characteristics are associated with data quality. Our results demonstrate that interviewers do deviate from the expected behavior in all the aspects we examined. However, we identified only few associations with interviewers’ background characteristics.