Forum Theatre as a requirements gathering methodology in the design of a home telecommunication system for older adults

Forum Theatre as a requirements gathering methodology in the design of a home telecommunication system for older adults
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论坛剧院作为老年人家庭电信系统设计中的需求收集方法

DOI:
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发表时间:
2007
期刊:
Behavior and Information Technology
影响因子:
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通讯作者:
M. Morgan
M. Morgan
中科院分区:
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文献类型:
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作者:
Mark Rice;A. Newell;M. Morgan

文献摘要

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在新技术的设计中引出需求的能力已经被证明对于老一代的用户来说是特别有问题的,他们没有像年轻一代那样对当今用户界面有相同的熟悉和理解。人们还普遍承认,老年人在主流技术发展进程中的代表性不足。在本文中,我们批判性地研究如何“论坛剧院”可以被用来作为一个需求收集方法在一个新的数字电视(DTV)为基础的通信系统的发展。我们展示了如何现场戏剧观众参与者和演员之间建立了一个“共同点”,在促进新的想法,并讨论如何现场戏剧可以用来激发兴趣和理解设计师和相关专业人士在开发一个不熟悉的,在很大程度上未定义的技术,为老年人。
The ability to elicit requirements in the design of new technology has proved to be particularly problematic with older generations of users who have not grown up with the same level of familiarity and understanding of present day user interfaces as younger generations have. It is also widely acknowledged that older people are poorly represented in the development process of mainstream technology. In this paper, we critically examine how ‘Forum Theatre’ can be used as a requirements gathering methodology in the development of a novel digital television (DTV) based communication system. We demonstrate how live theatre established a ‘common ground’ between audience participants and actors in the facilitation of new ideas, and discuss how live theatre can be used to stimulate interest and understanding from designers and relevant professionals in the development of an unfamiliar and largely undefined technology for older adults.