Cost, Quality, and Satisfaction with Hospice After-Hours Care
Cost, Quality, and Satisfaction with Hospice After-Hours Care
复制标题
临终关怀非工作时间护理的成本、质量和满意度
DOI：
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发表时间：
2000
期刊：
影响因子：
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通讯作者：
R. Rositani
中科院分区：
文献类型：
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作者：
K. Fontaine;R. Rositani
摘要373例参加健康维护组织的临终关怀计划的病人被给予两种不同的模式的下班后护理，一个使用护士雇员和其他使用合同护士。两组在成本、护理质量和患者/家属满意度方面存在统计学显著差异。当病人在下班后得到本组织护士的照顾时，本组织的住院日费用就减少了，而且文件的质量也提高了。更多的病人谁收到护理员工满意护士的到达时间和理解的问题，以及与服务，信息，礼貌，后续行动，尊重病人在临终关怀期间收到的。[文章副本可从霍沃斯文件传递服务收费：1-800-342-9678。电子邮件地址：getinfo@haworthpressinc.com]
ABSTRACT Three hundred seventy-three patients enrolled in a health maintenance organization’s hospice program were given two different models of after-hours nursing care, one using nurse employees and the other using contract nurses. Statistically significant differences were found between the two groups in cost, in quality of nursing care, and in patient/family satisfaction. Cost of hospital days for the organization was less when patients received after-hours care from nurse employees of the organization, and quality of documentation was better. More patients who received care from nurse employees were satisfied with nurses’ arrival time and understanding of problems as well as with the service, information, courtesy, follow-up, and respect which patients received during their hospice stay. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678. E-mail address: getinfo@haworthpressinc.com ]