Exploration of Teammate Trust and Interaction Dynamics in Human-Autonomy Teaming
Exploration of Teammate Trust and Interaction Dynamics in Human-Autonomy Teaming
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DOI：
10.1109/thms.2021.3115058
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发表时间：
2021-12-01
影响因子：
3.6
通讯作者：
Grimm, David A.
中科院分区：
文献类型：
--
作者：
Demir, Mustafa;McNeese, Nathan J.;Grimm, David A.
本文考虑人类自主团队（HAT），其中两个人类团队成员与一个自主的队友互动和合作，以实现一个共同的任务，同时处理意外的技术故障，无论是在自动化或自治。绿野仙踪的方法是用来模拟自主的队友。HAT绩效的一个关键方面是随着团队成员在动态任务环境中相互交互而随着时间的推移而发展的信任。因此，通过团队互动的实时测量来研究团队成员信任的动态性质是很重要的。本文研究了团队的互动和信任，以更好地理解他们在自动化和自治失败的情况下如何改变。因此，我们提出了两个研究问题：1）对HAT的信任是如何随着时间的推移而演变的？2）失败对团队互动与信任的关系有何影响？我们假设，在HAT的信任将减少自治失败的增加。我们还假设，团队互动将与发展的信任和恢复的失败。研究结果表明：1）团队互动动态与HAT信任的发展有关; 2）对自主团队成员的信任只与自主失败的恢复有关; 3）团队互动动态与自动化和自主失败的恢复有关。
This article considers human-autonomy teams (HATs) in which two human team members interact and collaborate with an autonomous teammate to achieve a common task while dealing with unexpected technological failures that were imposed either in automation or autonomy. A Wizard of Oz methodology is used to simulate the autonomous teammate. One of the critical aspects of HAT performance is the trust that develops over time as team members interact with each other in a dynamic task environment. For this reason, it is important to examine the dynamic nature of teammate trust through real-time measures of team interactions. This article examines team interaction and trust to understand better how they change under automation and autonomy failures. Thus, we address two research questions: 1) How does trust in HATs evolve over time?; and 2) How is the relationship between team interaction and trust impacted by the failures? We hypothesize that trust in HATs will decrease as autonomy failures increase. We also hypothesize that team interaction would be related to the development of trust and recovery from the failures. The results implicate three general trends: 1) team interaction dynamics are linked to the development of trust in HATs; 2) trust in the autonomous teammate is only associated with recovery from autonomy failures; 3) team interaction dynamics are related to both automation and autonomy failure recovery.