A Study on Consensus Building Mechanism Based on Kansei?~Consideration of Experimental Tasks that Cause Conflicts~

A Study on Consensus Building Mechanism Based on Kansei?~Consideration of Experimental Tasks that Cause Conflicts~
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基于感性的共识构建机制研究?~引起冲突的实验任务的思考~

DOI:
10.1007/978-3-031-05311-5_15
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发表时间:
2022
期刊:
Proc. International Symposium on Socially and Technically Symbiotic Systems (STSS) 2021
影响因子:
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通讯作者:
Ito Kyoko
Ito Kyoko
中科院分区:
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文献类型:
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作者:
Kamakari Ryota;Yamawaki Mizuki;Sakamoto Yoshiki;Ueda Kimi;Ishii Hirotake;Shimoda Hiroshi;Ito Kyoko

文献摘要

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我们在日常生活中从事各种建立共识的活动。为了达成共识,必须达成一致的单一结论。因此,如果有矛盾的意见,就需要解决。为了解决这个问题,需要在达成共识的过程中进行愉快的沟通,以保持双方良好的关系,而感性在这方面发挥着重要作用。迄今为止,从“感性”角度进行的研究并不多。而在实际重要的共识场合,对话者对自己的观点充满自信和讲究,往往不会互相妥协,从而引发冲突。为了模拟这种情况来进行建立共识的实验,有必要开发一些任务,让实验参与者即使在实验室房间也能认真参与。因此,在本研究中,我们尝试开发一个满足三个要求的新任务; (一)达成共识的过程不是让步而是冲突。 (2)能够保证足够的时间和发言数量来建立共识进行分析。 (3)共识建立的过程可以被详细观察和记录。我们使用开发的任务进行了建立共识的实验。结果发现,并没有发生让步和冲突,而且共识建立的过程分析所需的时间和陈述数量可能比我们之前的研究要多。
We are engaged in a variety of consensus-building activities in our daily lives. In order to build consensus, it is necessary to reach a single conclusion unanimously. Therefore, if there are conflicting opinions, they need to be resolved. To deal with this problem, it is necessary to conduct pleasant communication during consensus building in order for both parties to keep a good relationship, and Kansei has been found to be important for this purpose. Until now, there have not been many studies from the perspective of “Kansei”. And in actual important consensus-building situations, the interlocutors are confident and particular about their opinions, and they often do not bend their opinions to each other, which causes conflicts. In order to simulate such situation to conduct a consensus building experiment, it is necessary to develop tasks that allow the experimental participants to engage seriously even in the laboratory room. Therefore, in this study, we have attempted to develop a new task meeting three requirements; (1) The process of consensus building does not involve concessions but conflicts. (2) Sufficient time and the number of statements for consensus building can be secured for analysis. (3) The process of consensus building can be observed and recorded in detail. And we conducted consensus-building experiments using the developed task. As a result, it was found that there was no ceding and conflicts occur, and that the time and number of statements required for process analysis of consensus building might be more than those in our previous studies.