A Comparative Analysis of Japanese, U.S., and Korean Firms on IT and Management
A Comparative Analysis of Japanese, U.S., and Korean Firms on IT and Management
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发表时间：
2007-08
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通讯作者：
K. Motohashi
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作者：
K. Motohashi
在本文中，基于对“企业IT战略国际比较调查”（RIETI）数据的分析，比较了日本、美国和韩国企业使用信息技术（IT）对管理绩效的贡献。结果显示，日本公司从“关键任务系统”中获得了积极的影响，其中包括人事管理、会计信息系统和订单等日常业务活动，而美国公司则有效地使用“信息系统”，即对公司数据进行复杂分析的系统，如支持管理战略或开发新客户。结果还显示，韩国企业在部署IT系统方面落后于日本企业，但企业资源规划（ERP）系统除外。在企业内部信息技术组织中，显示企业将信息技术作为实现企业战略的工具的重要性的部分显示，美国企业的重要性最高，其次是日本企业，最后是韩国企业。在与IT系统外包公司的关系方面，美国公司将外包公司视为技术趋势咨询的合作伙伴，而大量日本公司将其视为降低成本的手段。
In this paper, the contribution of information technology (IT) use to management performance is compared between Japanese, U.S., and Korean firms, based on an analysis using data from the "International Comparative Survey of Firms' IT Strategies" (RIETI). The results reveal that Japanese firms have received positive effects from "mission critical systems," which include routine business activities such as personnel management, accounting information systems, and ordering, whereas U.S. firms are effectively using "informational systems;" systems that perform intricate analyses of a firm's data, such as supporting management strategies or developing new customers. The results also show that Korean firms trail Japanese firms in deploying IT systems, with the exception of enterprise resource planning (ERP) systems. The section on the internal IT organization of the firm, which reveals the importance placed by firms on using IT as a tool to accomplish corporate strategy, indicates that U.S. firms place the highest importance, followed by Japanese firms, and finally by Korean firms. With regard to the relation with outsourcing firms of IT systems, U.S. firms are treating outsourcing firms as partners for consulting on technology trends whereas a large number of Japanese firms perceive them as a means of cost reduction.