Wicked problems, knowledge challenges, and collaborative capacity builders in network settings

Wicked problems, knowledge challenges, and collaborative capacity builders in network settings
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DOI:
10.1109/emr.2010.5559144
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发表时间:
2008-03
影响因子:
--
通讯作者:
E. Weber;A. Khademian
E. Weber;A. Khademian
中科院分区:
--
文献类型:
--
作者:
E. Weber;A. Khademian

文献摘要

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网络在关于公共和私人治理结构的文献中占有突出地位。网络的许多积极的属性往往是功能解决问题的能力,管理共享资源,创造学习机会,并解决共同的目标和文献集中在网络所带来的挑战,寻求实现这些网络属性的管理人员正在发展。两位作者都有兴趣了解网络治理复杂公共或“邪恶”问题的潜力。在网络环境中有效管理任何公共问题的一个根本挑战是参与者之间知识的传递、接收和整合。当从实用主义的角度看待知识时,挑战就特别尖锐。作者认为,这种观点对网络文献提出了挑战,需要考虑管理者或协作能力建设者的心态,他们正在努力实现对邪恶问题的解决方案。这种思维模式指导网络管理人员运用他们的技能、战略和工具,以促进整个网络的知识转移、接收和整合,并最终建立长期合作解决问题的能力。
Networks have assumed a place of prominence in the literature on public and private governing structures. The many positive attributes of networks are often featured—the capacity to solve problems, govern shared resources, create learning opportunities, and address shared goals—and a literature focused on the challenges networks pose for managers seeking to realize these network attributes is developing. The authors share an interest in understanding the potential of networks to govern complex public, or “wicked,” problems. A fundamental challenge to effectively managing any public problem in a networked setting is the transfer, receipt and integration of knowledge across participants. When knowledge is viewed pragmatically, the challenge is particularly acute. This perspective, the authors argue, presents a challenge to the network literature to consider the mind-set of the managers—or collaborative capacity-builders—who are working to achieve solutions to wicked problems. This mind-set guides network managers as they apply their skills, strategies, and tools in order to foster the transfer, receipt, and integration of knowledge across the network and, ultimately, to build long-term collaborative problem-solving capacity.