An Investigation of Nurses' Job Satisfaction in a Private Hospital and Its Correlates.
An Investigation of Nurses' Job Satisfaction in a Private Hospital and Its Correlates.
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DOI：
10.2174/1874434601610010099
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发表时间：
2016-01-01
期刊：
影响因子：
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通讯作者：
Yick, Sin-Yin
中科院分区：
文献类型：
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作者：
Chien, Wai-Tong;Yick, Sin-Yin
背景：护士工作满意度和工作压力是影响其离职的重要因素。虽然最近有一些关于公立医院工作满意度的描述性研究，但在私立医院环境中发现这一主题的研究非常有限。在香港这样一个特殊的医院背景下，探讨护士的工作满意度及其相关因素，并与公立医院及其他国家的护士工作满意度进行比较，目的：调查私立医院护士的工作满意度、工作压力、离职意愿及其相关因素。方法：采用横断面描述性调查方法，按病区性质和工作级别分层随机抽样，抽取在400张床位的私立医院工作6个月以上的专职护理人员139名。研究资料采结构式问卷调查，包括工作满意度指数（工作满意度），工作压力问卷（工作压力），密歇根组织评估问卷（戒烟意向）和社会人口统计学数据。回应率为74.3%，调查结果显示，私立医院护士对工作的总体满意度处于中等水平，职业地位是满意度最高的领域。护士们还报告了中等程度的工作压力和辞职的意图。护士工作满意度与工作压力、离职意愿呈负相关，而工作压力与离职意愿呈正相关。年龄较大，更多的注册后的经验和/或在私立医院的工作经验的护士表示较高的工作满意度，特别是与“支付”和“自主权”。结论：研究结果表明，在私立医院的护士是适度的压力和满意他们的工作环境和关系。这些护士的一些社会人口学特征，如他们的年龄和多年的临床经验与他们的工作满意度和/或压力水平。研究结果为私立医院和医疗机构提供了有关提高护士工作满意度的需求和领域的信息，从而加强其招聘和保留。
BACKGROUND: Nurses' job satisfaction and job stress are important issues regarding their turnovers. While there are some recent descriptive studies on job satisfaction in public hospitals, very limited research was found on this topic in private hospital setting. It is worth to examine the job satisfaction of nurses and its correlates in such a specific hospital context in Hong Kong, by which the findings can be compared with those in public hospitals, and across countries.AIMS: To investigate nurses' job satisfaction, job stress and intention to quit of nurses in a private hospital, and the correlates of the nurses' job satisfaction.DESIGN: A cross-sectional, descriptive survey study was conducted.METHODS: By using stratified random sampling in terms of nature of wards/units and working ranks, 139 full-time nurses who were working in the 400-bed private hospital for at least 6 months and provided direct nursing care were recruited in this study. Data were collected by employing a set of self-administered structured questionnaires, consisting of the Index of Work Satisfaction (job satisfaction), Anxiety-Stress Questionnaire (job stress), Michigan Organizational Assessment Questionnaire (intention to quit), and socio-demographic data.RESULTS: With a response rate of 74.3%, the results of the 139 respondents showed that the nurses in the private hospital had an overall moderate level of satisfaction with their work and rated the professional status as the highest satisfied domain. The nurses also reported moderate levels of job stress and intention to quit. The nurses' job satisfaction was negatively correlated with their job stress and intention to quit; whereas, the nurses' job stress was positively correlated with their intention to quit. The nurses with older in age and more post-registration experience and/or working experience in the private hospital indicated a higher level of job satisfaction, particularly with 'Pay' and 'Autonomy'.CONCLUSION: The findings suggest that the nurses in the private hospital are moderately stressful and satisfied with their work environment and relationships. A few socio-demographic characteristics of these nurses such as their age and years of clinical experiences were associated with their levels of job satisfaction and/or stress. The findings provided information for private hospitals and healthcare organizations about the need and areas for improvement of nurse's job satisfaction, thus strengthening their recruitment and retention.