Recommending Tasks to Newcomers in OSS Projects: How Do Mentors Handle It?

Recommending Tasks to Newcomers in OSS Projects: How Do Mentors Handle It?
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给OSS项目新人推荐任务:导师如何处理?

DOI:
10.1145/3412569.3412571
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发表时间:
2020
期刊:
16th International Symposium on Open Collaboration (OpenSym 2020
影响因子:
--
通讯作者:
Sarma, Anita
Sarma, Anita
中科院分区:
--
文献类型:
--
作者:
Balali, Sogol;Annamalai, Umayal;Padala, Hema Susmita;Trinkenreich, Bianca;Gerosa, Marco A.;Steinmacher, Igor;Sarma, Anita

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想要开始为开源软件(OSS)项目做出贡献的软件开发人员通常很难找到合适的第一项任务。分散劳动力的自愿、自组织分配以及某些OSS项目的独特性质加剧了这一挑战。导师与新人密切合作,制定策略来推荐任务。然而,迄今为止,导师在推荐任务时所面临的挑战及其策略都没有正式记录或研究。在本文中,我们采访了成熟的OSS项目的导师(n=10)和定性分析他们的答案,以确定挑战和策略相关的建议任务的新人。然后,我们进行了一项调查(n=30),以映射的挑战和收集额外的策略的策略。我们的研究确定了与任务推荐相关的7个挑战和13个策略。经常提到的克服多重挑战的方法包括“根据难度标记问题”、“增加文件”、“先分配一个小任务,然后用更大的任务挑战新来者”和“将任务分成更小的部分”。我们的研究结果为导师提供了关于OSS社区可以用来指导他们的导师的策略的见解,并为设计任务分配自动化支持的工具构建者提供了见解。
Software developers who want to start contributing to an Open Source Software (OSS) project often struggle to find appropriate first tasks. The voluntary, self-organizing distribution of decentralized labor and the distinct nature of some OSS projects intensifies this challenge. Mentors, who work closely with newcomers, develop strategies to recommend tasks. However, to date neither the challenges mentors face in recommending tasks nor their strategies have been formally documented or studied. In this paper, we interviewed mentors of well-established OSS projects (n=10) and qualitatively analyzed their answers to identify both challenges and strategies related to recommending tasks for newcomers. Then, we employed a survey (n=30) to map the strategies to challenges and collect additional strategies. Our study identified 7 challenges and 13 strategies related to task recommendation. Strategies such as "tagging the issues based on difficulty," "adding documentation," "assigning a small task first and then challenge the newcomers with bigger tasks," and "dividing tasks into smaller pieces" were frequently mentioned as ways to overcome multiple challenges. Our results provide insights for mentors about the strategies OSS communities can use to guide their mentors and for tool builders who design automated support for task assignment.
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