Manufacturing Political Trust: Targets and Performance Measurement in Public Policy
Manufacturing Political Trust: Targets and Performance Measurement in Public Policy
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DOI：
10.1017/9781108367554
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发表时间：
2018-03
期刊：
影响因子：
--
通讯作者：
C. Boswell
中科院分区：
文献类型：
--
作者：
C. Boswell
衡量标准和目标被广泛批评为扭曲政策和导致博弈--然而，它们继续在政府中被广泛使用。这本书提供了一个原创的新账户，解释了业绩衡量的持续吸引力。它认为，通过建立更强有力的问责和监测机制，已经通过了一些目标，以解决政治上的信任危机。这本书表明，这样的工具很少能起到预期的效果。通过对2000年以来英国移民和庇护目标的深入分析，它表明，这些目标非但没有巩固信任，反而引发了人们对政府的愤世嫉俗和不信任。此外，它们还鼓励以侵入性形式进行监督和公共行政改革，对政客和公务员之间的信任造成了破坏性后果。尽管存在这些问题，绩效衡量现在已成为公共管理技术的一部分。它也已成为制定政策问题和应对措施的一种常态化方式。因此，尽管他们承认存在问题，但目标很可能保持其作为政治沟通和治理技术的吸引力。
Measurement and targets have been widely criticised as distorting policy and engendering gaming - yet they continue to be widely used in government. This book offers an original new account explaining the persistent appeal of performance measurement. It argues that targets have been adopted to address a crisis of trust in politics, through creating more robust mechanisms of accountability and monitoring. The book shows that such tools rarely have their intended effect. Through an in-depth analysis of UK targets on immigration and asylum since 2000, it shows that far from shoring up trust, targets have engendered cynicism and distrust in government. Moreover, they have encouraged intrusive forms of monitoring and reform in public administration, with damaging consequences for trust between politicians and civil servants. Despite these problems, performance measurement has now become embedded in techniques of public management. It has also become normalised as a way of framing policy problems and responses. Thus despite their acknowledged problems, targets are likely to retain their allure as techniques of political communication and governance.