Collaborating With Physicians to Redesign a Sign-Out Tool: An iterative, multifaceted approach with users - even busy ones - can yield a satisfying and efficient product.
Collaborating With Physicians to Redesign a Sign-Out Tool: An iterative, multifaceted approach with users - even busy ones - can yield a satisfying and efficient product.
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与医生合作重新设计退出工具：与用户（即使是忙碌的用户）一起迭代、多方面的方法可以产生令人满意且高效的产品。
DOI：
10.1518/106480409x415170
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发表时间：
2009-01-01
期刊：
影响因子：
--
通讯作者：
Waggoner-Fountain L
中科院分区：
文献类型：
--
作者：
Devoge JM;Bass EJ;Sledd RM;Borowitz SM;Waggoner-Fountain L
医生签到是一种在换班时将患者信息从一组医院护理人员转移到另一组的机制。支持工具对签出的成功至关重要。为了确保工具的有效性，设计师必须与最终用户协作，但是当与繁忙且日程不规律的用户一起工作时，协作可能会很困难。在这篇文章中，我们报告了医生和工程师之间的合作努力，以重新设计一个注册支持工具。策略包括焦点小组、访谈、“即时”反馈和迭代设计过程，让最终用户参与设计过程。任务分析方法使我们能够量化原始工具和原型之间的功能差异。
Physician sign-out is a mechanism for transferring patient information from one group of hospital care-givers to another at shift changes. Support tools are critical to the success of sign-out. To ensure that a tool is effective, designers must collaborate with end users, but collaboration can be difficult when working with users who are busy and have irregular schedules. In this article, we report on a collaborative effort between physicians and engineers to redesign a sign-out support tool. Strategies included focus groups, interviews, “on-the-fly” feedback, and an iterative design process, which engaged end users in the design process. Task analysis methods enabled us to quantify the differences in functionality between the original tool and the prototype.