This is Depressing: The Emotional Labor of Teaching During the Pandemic Spring 2020

This is Depressing: The Emotional Labor of Teaching During the Pandemic Spring 2020
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这令人沮丧:2020年春季疫情期间教学的情感劳动

DOI:
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发表时间:
2021
影响因子:
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通讯作者:
M. Formentin
M. Formentin
中科院分区:
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文献类型:
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作者:
Giselle A. Auger;M. Formentin

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COVID-19疫情影响全球师生。2020年3月,超过5,000名教师表示感到不知所措、悲伤、恐惧、焦虑和担忧。我们使用解释性序贯混合方法设计,通过情绪劳动的透镜来评估这些感受。结果表明,教授们由于表面行为而经历了情绪衰竭的迹象,当他们自己感到悲伤和焦虑时,他们在试图安抚和支持学生之间感到脱节。结果支持了几项关于压力和COVID-19的学生和教师调查的结果。它也支持先前的研究,发现情绪劳动的程度存在性别差异。
The COVID-19 pandemic affected teachers and students worldwide. In March 2020, more than 5,000 teachers reported feeling overwhelmed, sad, fearful, anxious, and worried. We evaluated those feelings through the lens of emotional labor using an explanatory sequential mixed-methods design. Results indicated that professors were experiencing signs of emotional exhaustion as the result of surface acting—the disconnect they felt between trying to reassure and support students when they themselves felt sad and anxious. Results supported findings from several student and teacher surveys regarding stress and COVID-19. It also supported prior research that found gender differences in extent of emotional labor.