A review and application of usability guidelines relating to domestic heating controls
A review and application of usability guidelines relating to domestic heating controls
复制标题
与家用供暖控制相关的可用性指南的审查和应用
DOI：
10.1080/17508975.2013.828585
复制
发表时间：
2014
影响因子：
2.3
通讯作者：
D. Harrison
中科院分区：
文献类型：
--
作者：
N. Combe;D. Harrison
目前，英国近三分之一的二氧化碳排放是由住宅建筑造成的，其中大部分排放是由英国家庭的大量热能消耗造成的。建筑物居住者通过与家庭供暖控制相互作用，在很大程度上影响了这种消费。这些控件的糟糕可用性已被广泛记录在案，并产生了几套指南。然而，在验证这一指南或记录其执行情况方面做得很少。本文将三套易用性准则应用于采暖控制的设计，旨在产生一个简单、可用和可访问的界面。开发的界面随后在31名用户(23-78岁)中进行了测试。测试确定了在指导下进行的设计更改是否提高了可用性。由于观察到较高的总体成功率、较低的平均任务完成时间和较低的错误率，可以初步验证原型系统的可用性。主观满意度也很高，帮助功能很少使用，这意味着该系统很容易使用。尽管在设计上作出了相当大的努力来提高可用性，但仍然需要进一步的工作，以使老年用户更容易使用供暖控制。如果建筑既要智能化，又要可持续，那么住宅建筑内的控制系统需要被尽可能广泛的用户使用。
Domestic buildings are currently responsible for nearly one-third of UK CO2 emissions and the majority of these emissions are due to the large heat energy consumption of UK homes. Building occupants heavily influence this consumption by interacting with domestic heating controls. The poor usability of these controls has been widely documented and several sets of guidance produced. However, little has been done to validate this guidance or document its implementation. This article applies three sets of usability guidelines to the design of a heating control, aiming to produce a simple, usable and accessible interface. The interface developed was subsequently tested with 31 users (23–78 years old). The testing identified whether the design changes motivated by the guidance made had improved usability. The usability of the prototype system can be tentatively verified due to the high overall success rate, low average task completion time and low error rates observed. The subjective satisfaction ratings were also high and the help features were used infrequently, implying that the system was easy to use. Despite considerable design effort to improve usability further work is still required to make the heating controls more accessible to older users. If the buildings are to be both intelligent and sustainable then the control systems within domestic buildings need to be usable by the widest possible range of users.