Calibrating Trust to Increase the Use of Automated Systems in a Vehicle
Calibrating Trust to Increase the Use of Automated Systems in a Vehicle
复制标题
校准信任以增加车辆中自动化系统的使用
DOI：
10.1007/978-3-319-41682-3_45
复制
发表时间：
2017
影响因子：
3.2
通讯作者：
P. Jennings
中科院分区：
文献类型：
--
作者：
S. Khastgir;S. Birrell;G. Dhadyalla;P. Jennings
虽然事故数据显示，人为错误是大多数道路交通事故的原因，但用自动化系统辅助或取代人类驾驶员并不是一件简单的事情。航空航天、制造、加工等行业的自动化系统渗透率很高;然而，汽车行业由于参与者（驾驶员、车辆和环境）之间的不同和更动态的相互作用而带来了新的挑战。为了从自动化系统中获益，司机必须使用自动化系统。驾驶员对自动化系统的信任是影响驾驶员使用自动化系统的最重要因素之一。对自动化系统的信任是一个动态的结构，它可以随着经验而变化。在讨论影响驾驶员对自动化系统信任的各种因素的同时，本文讨论了信任的变化性质，即，信任的校准和可能的干预措施，以校准自动化系统的信任到适当的水平。
While accident data show that human error is the cause of most of the on-road accidents, the move towards assisting or replacing the human driver with an automated system is not a straightforward one. Industries like aerospace, manufacturing, process etc. have a high penetration of automated systems; however, the automotive industry provides new challenges due to different and more dynamic interactions between the actors (driver, vehicle and environment). To reap benefits from the automated systems, drivers have to use the automated systems. Drivers’ trust in automated systems is one of the most important factors influencing drivers’ use of automated systems. Trust on automated systems is a dynamic construct, which can change with experience. While discussing various factors which influence drivers’ trust on automated systems, this paper discusses the changing nature of trust, i.e., calibration of trust and the possible interventions to calibrate trust on automated systems to an appropriate level.