MANAGEMENT-CONSULTANTS - SYSTEMS-DEVELOPMENT, POWER AND THE TRANSLATION OF PROBLEMS
MANAGEMENT-CONSULTANTS - SYSTEMS-DEVELOPMENT, POWER AND THE TRANSLATION OF PROBLEMS
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DOI：
10.1111/j.1467-954x.1992.tb00401.x
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发表时间：
1992-08-01
影响因子：
2.5
通讯作者：
BEST, A
中科院分区：
文献类型：
--
作者：
BLOOMFIELD, BP;BEST, A
本文旨在阐明组织信息系统开发和实施过程中权力的行使。考虑到使用信息技术(IT)来帮助解决组织问题，我们采用了翻译社会学的概念来对构成组织问题的过程进行理论分析，并针对该过程提出了适当的IT解决方案。本文讨论了IT外部管理顾问与客户或用户组织之间权力关系的性质，认为管理话语等象征性资源的作用，以及对IT知识和技能的不同获取，是这种关系中权力的重要方面。
This paper aims to shed light on the exercise of power during the development and implementation of organisational information systems. Considering the use of Information Technology (IT) to help solve organisational problems, we employ the concept of the 'sociology of translation' to theorise the process by which the organisational problem is constituted and for which the appropriate IT solution is proposed. Discussing the nature of the power relationship between external management consultants in IT and client or user organisations, the paper considers the role of symbolic resources such as managerial discourse, and the differential access to IT knowledge and skills, as important aspects of power in that relationship.