Cost-Justifying Usability: An Update for the Internet Age

Cost-Justifying Usability: An Update for the Internet Age
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成本合理的可用性:互联网时代的更新

DOI:
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发表时间:
2005
期刊:
影响因子:
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通讯作者:
Deborah J. Mayhew
Deborah J. Mayhew
中科院分区:
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文献类型:
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作者:
R. Bias;Deborah J. Mayhew

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作品简介:1。证明成本,证明可用性可用用户界面设计的投资回报:示例和统计Web开发项目中成本合理的可用性工程的基本框架。可用性的商业案例方法6.市场可用性组织和设计背景:7。可用性工程的成本论证:供应商视角8。UCD团队的实际ROI问题:考虑社会、内部和外部ROI对团队可信度、团队寿命和产品成功的影响9。可用性科学作为一个独立的研究服务Web应用程序中人为因素的投资回报率国际用户中心设计的商业案例国际网站可用性工程的成本论证可访问性的ROI方法和途径:14。微软的人种学/实地研究开箱即用:获得良好初始界面设计的方法作为成本调整工具的击键级建模RITE方法18。样本量和用户测试多少才够?19. 成本合理的在线调查成本效益框架和案例研究要尊重?尊重股东:Sprint 22的可用性。结论,总结,下一步
Introduction: 1. Justifying cost-justifying usability 2. Return on investment for usable user-interface design: Examples and statistics Framework: 3. A basic framework for cost-justifying usability engineering on Web development projects 4. A business case approach to usability 5.Marketing usability 6. Dot coms Organizational and Design Context: 7. Cost-justification of usability engineering: A vendors perspective 8. Practical ROI issues for UCD teams: Considering the impact of social, internal, and external ROI on team credibility, team longevity, and product success 9. Usability science as an independent research service 10. ROI in Human Factors for Web Applications 11. The business case for international user centered design 12. Cost-justification of usability engineering for international Web sites 13. The ROI of accessibility Methods and Approaches: 14. Ethnography/Field research at Microsoft 15. Out of the box: Approaches to good initial interface designs 16. Keystroke level modeling as a cost-justification tool 17. The RITE method 18. Sample size and user testing how much is enough? 19. Cost-justifying online surveys 20.Cost benefits framework and case studies 21. Want respect? Respect the shareholder: Usability at Sprint 22. Conclusion, wrap-up, next steps