A Living Lab as a Service: Creating Value for Micro-enterprises through Collaboration and Innovation

A Living Lab as a Service: Creating Value for Micro-enterprises through Collaboration and Innovation
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生活实验室即服务:通过协作和创新为微型企业创造价值

DOI:
10.22215/timreview/744
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发表时间:
2013
影响因子:
1.8
通讯作者:
Anna Ståhlbröst
Anna Ståhlbröst
中科院分区:
--
文献类型:
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作者:
Anna Ståhlbröst

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对于所有类型和规模的组织来说,创新的需求越来越重要,但它们之间的创新机会却存在很大差异。对于微型、小型和中型企业来说,由于创新产品的资源、能力或愿景有限,创新活动既至关重要又要求很高。为了支持这些组织,生活实验室即服务的概念已经开始出现。这一概念指的是提供诸如设计创意生成流程、规划或进行创新的实际测试以及上市前评估等服务的生活实验室。在本文中,我们将介绍对信息技术开发领域的微型企业进行的研究结果,包括基于研究的生活实验室向公司提供的服务的经验价值。我们分享 Botnia 的经验,Botnia 是我们位于瑞典北部的生活实验室。在这个生活实验室中,为客户创造价值的目标至关重要。我们的研究表明,使用生活实验室作为服务可以产生三种不同类型的价值:改进的创新、生活实验室可以发挥的作用以及生活实验室提供的支持。所有企业家都需要具有竞争力,才能推动自己突破新的界限。但如果没有合作,他们的想法永远不会成为现实。
The need to innovate is increasingly important for all types and sizes of organizations, but the opportunities for innovation differ substantially between them. For micro-, small,- and medium-sized enterprises, innovation activities are both crucial and demanding because of limited resources, competencies, or vision to innovate their offerings. To support these organizations, the concept of living labs as a service has started to emerge. This concept refers to living labs offering services such as designing the idea-generation processes, planning or carrying out real-world tests of innovations, and pre-market launch assessments. In this article, we will present the findings from a study of micro-enterprises operating in the information technology development sector, including the experienced value of services provided to the companies by a research-based living lab. We share experiences from Botnia, our own living lab in northern Sweden. In this living lab, our aim of creating value for customers is of key importance. Our study shows that using a living lab as a service can generate three different types of value: improved innovations, the role the living lab can play, and the support the living lab offers. All entrepreneurs need to be competitive in order to push themselves to break new boundaries. But without collaboration, their ideas will never become reality.