Costly but effective: Comparing the factors that influence employee anti-malware behaviours
Costly but effective: Comparing the factors that influence employee anti-malware behaviours
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成本高昂但有效：比较影响员工反恶意软件行为的因素
DOI：
10.1016/j.chb.2018.05.023
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发表时间：
2018
期刊：
影响因子：
--
通讯作者：
L. Coventry
中科院分区：
文献类型：
--
作者：
John M. Blythe;L. Coventry
一项横断面调查研究了保护动机理论（PMT）的扩展版本，以确定影响员工执行三种反恶意软件行为的意图的因素。526名员工完成了一项在线调查，测量了员工的威胁（严重性和敏感性）和应对（自我效能，反应效能和反应成本）评估。该调查还扩展了PMT，包括经验，心理所有权，组织公民身份和安全责任等其他因素。发现因素对员工参与反恶意软件行为的意图有不同的影响，这表明有针对性的行为分析的重要性。从PMT来看，应对评估比威胁评估更能预测安全行为。具体而言，在所有行为中，反应成本被确定为一个关键因素，可能是行为的障碍，而反应效率是一个关键的促进因素。此外，扩展PMT的其他因素为预测每个反恶意软件行为提供了独特的方差。该研究强调了在制定干预措施之前确定关键因素的重要性，并证明了扩展行为理论以考虑可能对网络安全环境很重要的因素的好处。
A cross sectional survey examined an extended version of Protection Motivation Theory (PMT) to identify factors that influence employees' intentions to perform three anti-malware behaviours. 526 employees completed an online survey that measured an employees' threat (severity and susceptibility) and coping (self-efficacy, response efficacy and response costs) appraisal. The survey also extended PMT to include additional factors of experience, psychological ownership, organisational citizenship and security responsibility. Factors were found to have differing effects on employees’ intentions to engage in anti-malware behaviours indicating the importance of targeted behavioural analyses. From PMT, coping appraisal was more predictive of security behaviours than threat appraisal. Specifically, across all behaviours, response costs were identified as a key factor that may be a barrier to behaviour whereas response efficacy was a key facilitator. Moreover, additional factors to extend PMT contributed unique variance to predicting each anti-malware behaviour. The study highlights the importance of identifying key factors prior to intervention development and demonstrates the benefit of expanding on behavioural theories to account for factors that may be important for the cybersecurity context.