APPROPRIATENESS AND EFFECTIVENESS PERCEPTIONS OF CONFLICT STRATEGIES

APPROPRIATENESS AND EFFECTIVENESS PERCEPTIONS OF CONFLICT STRATEGIES
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DOI:
10.1111/j.1468-2958.1987.tb00123.x
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发表时间:
1987-09-01
影响因子:
5
通讯作者:
SPITZBERG, BH
SPITZBERG, BH
中科院分区:
人文科学1区
文献类型:
--
作者:
CANARY, DJ;SPITZBERG, BH

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本研究探讨了冲突策略和交际者性别如何影响交际能力的两个属性,即得体性和有效性,以及这些属性如何与人际吸引力相关联。总共有361名参与者阅读了12个随机分发的冲突脚本之一,这些脚本实施了三种冲突策略之一(即,整合、分配或回避)、沟通者性别和事件类型(即,same-versus opposite-sex situation)。策略类型,性别和情节的一般适当性,具体的适当性和有效性的措施的影响报告。虽然所有的能力属性的变化,由于战略诱导,具体的适当性是最敏感的战略差异。此外,这两个适当的变量相关性强,有效性与社会和任务的吸引力适度。讨论的重点是沟通能力研究的结果的影响。
This study investigates how conflict strategies and communicator gender affect two properties of communicative competence, appropriateness and effectiveness, and how these properties are associated with interpersonal attraction. In total, 361 participants read one of 12 randomly distributed conflict scripts that operationalized one of three conflict strategies (i.e., integrative, distributive, or avoidance), communicator gender, and episode type (i.e., same‐ versus opposite‐sex situation). The impact of strategy type, gender, and episode on measures of general appropriateness, specific appropriateness, and effectiveness is reported. While all of the competence properties varied due to strategy inductions, specific appropriateness was the most sensitive to strategy differences. In addition, both appropriateness variables correlated strongly, and effectiveness correlated moderately with social and task attraction. Discussion focuses on the implications of the results for communication competence research.