The barriers to realising sustainable process improvement : A root cause analysis of paradigms for manufacturing systems improvement
The barriers to realising sustainable process improvement : A root cause analysis of paradigms for manufacturing systems improvement
复制标题
实现可持续流程改进的障碍：制造系统改进范例的根本原因分析
DOI：
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发表时间：
2012
期刊：
影响因子：
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通讯作者：
J. Matthews
中科院分区：
文献类型：
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作者：
B. Hicks;J. Matthews
为了成为世界一流的制造企业，制造企业采用一系列工具和方法来实现流程改进。然而，其中许多未能达到预期和/或带来新的不太清楚的问题。因此，在开发进一步的工具和方法之前，首先必须了解这些举措失败的原因。本文旨在引出失败的实施的根本原因，并考虑如何克服这些问题。本文首先回顾了制造系统改进的各种范式，包括设计/重新设计，维护，操作员，过程，产品和质量为导向的举措。除了检查这些方法的知识要求，实现改进的障碍进行检查，通过考虑和文献回顾制造，管理和信息系统领域。之所以选择这些领域，是因为涉及流程改进、变革管理、信息系统实施和生产系统的大量工作。审查揭示了基本理解的重要性，并强调了目前缺乏产生这种理解的方法。为了解决这个问题，机器材料相互作用的概念被引入和一组要求的支持性方法，以产生必要的基本理解，实现可持续的过程改进的开发。
To become world-class, manufacturing organisations employ an array of tools and methods to realise process improvement. However, many of these fail to meet expectations and/or bring about new less-well understood problems. Hence, prior to developing further tools and methods it is first necessary to understand the reasons why such initiatives fail. This paper seeks to elicit the root causes of failed implementations and consider how these may be overcome. The paper begins by reviewing various paradigms for manufacturing systems improvement including design/redesign-, maintenance-, operator-, process-, productand quality-led initiatives. In addition to examining the knowledge requirements of these approaches, the barriers to realising improvement are examined through consideration and review of literature from the fields of manufacturing, management and information systems. These fields are selected because of the considerable work that deals with process improvement, change management, information systems implementation and production systems. The review reveals the importance of fundamental understanding and highlights the lack of current methods for generating such understanding. To address this issue, the concept of machine-material interaction is introduced and a set of requirements for a supportive methodology to generate the fundamental understanding necessary to realise sustainable process improvement is developed.