Information overload within the health care system: a literature review.
Information overload within the health care system: a literature review.
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DOI：
10.1111/j.1471-1842.2004.00506.x
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发表时间：
2004-06-01
影响因子：
3.8
通讯作者：
Walton, Graham
中科院分区：
文献类型：
--
作者：
Hall, Amanda;Walton, Graham
卫生临床医生普遍认为，他们的工作效率受到“信息过载”的影响。在威尔逊以前的工作的基础上，对文献进行了回顾，以寻找这方面的证据。发现文献，特别是在临床环境中的文献，是有限的。这篇评论探讨了信息过载的各种总体理论，被认为是发生的现象的影响，并提出了解决这个问题的方法。许多论文指出了信息爆炸，但只有三位作者明确试图衡量这些信息的数量和复杂性。研究还发现，所研究信息的类型非常有限，大多数研究都在探索指南、期刊获取、研究成果和其他知识密集型领域等信息。所提出的解决方案似乎集中在技术手段上，而不是在信息管理或过滤过程中探索使用人类。
There is a widespread view held by health clinicians that their work effectiveness is impaired by 'information overload.' Building upon a previous work by Wilson, a review of the literature was undertaken to look for the evidence of this. It was found that the literature, particularly in the context of the clinical environment, was limited. This review explores the diverse overarching theories of information overload, effects of the phenomenon that are perceived to occur and proposed solutions to this problem. Many of the papers noted an information explosion but only three authors explicitly attempted to measure both the quantity and the complexity of this information. It was also found that the typology of the information studied was severely limited with most studies exploring information such as guidelines, access to journals, research findings and other knowledge intensive areas. Solutions proposed seem to concentrate on technological means rather than exploring the use of humans either in management of information or as a step in the filtering process.