It All Blurs Together: How the Effects of Habituation Generalize Across System Notifications and Security Warnings
It All Blurs Together: How the Effects of Habituation Generalize Across System Notifications and Security Warnings
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一切都变得模糊起来：习惯的影响如何在系统通知和安全警告中普遍化
DOI：
10.1007/978-3-319-41402-7_6
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
Daniel Bjornn
中科院分区：
文献类型：
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作者：
B. Anderson;Anthony Vance;Jeffrey L. Jenkins;C. Kirwan;Daniel Bjornn
对安全警告的习惯性反应——对反复暴露的警告反应减弱——是信息安全中一个公认的问题。然而，由于泛化的神经生物学现象，这个问题的范围实际上可能比以前认为的要大得多。习惯化描述的是对相同刺激的重复反应减弱，而泛化则发生在对一种刺激的习惯延续到其他外观相似的新刺激时。因为软件用户界面指南要求视觉一致性，所以许多通知和警告都有相似的外观。不幸的是，概括地说，用户可能已经习惯了他们以前从未见过的警告，因为他们接触过其他通知。在这项正在进行的研究中，我们提出了一项眼动追踪和功能磁共振实验，以研究对频繁软件通知的习惯如何推广到不频繁的安全警告，以及如何设计安全警告来抵抗泛化的影响。
Habituation to security warnings—the diminished response to a warning with repeated exposures—is a well-recognized problem in information security. However, the scope of this problem may actually be much greater than previously thought because of the neurobiological phenomenon of generalization. Whereas habituation describes a diminished response with repetitions of the same stimulus, generalization occurs when habituation to one stimulus carries over to other novel stimuli that are similar in appearance. Because software user interface guidelines call for visual consistency, many notifications and warnings share a similar appearance. Unfortunately, generalization suggests that users may already be deeply habituated to a warning they have never seen before because of exposure to other notifications. In this work-in-progress study, we propose an eye tracking and fMRI experiment to examine how habituation to frequent software notifications generalizes to infrequent security warnings, and how security warnings can be designed to resist the effects of generalization.