The effects of a price increase on cybercafé services in Abraka, Nigeria
The effects of a price increase on cybercafé services in Abraka, Nigeria
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价格上涨对尼日利亚阿布拉卡网吧服务的影响
DOI:
10.1108/08880450510597523
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发表时间:
2005
期刊:
影响因子:
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通讯作者:
Esharenana E. Adomi
中科院分区:
文献类型:
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作者:
Esharenana E. Adomi
Purpose – To survey the effects of a general price increase on cybercafe services in Abraka, Nigeria. The price increase introduced in September 2004 by the Association of Cybercafe Operators in Abraka (ACOA) failed due to customers’ responses to it. The collapse of the pricing regime is investigated.Design/methodology/approach – Uses a literature review, questionnaire, interviews, and personal observations to gather data, and uses these data to determine reasons behind the pricing structure of cybercafes in Abraka, Nigeria, and customers' reactions to those pricing structures.Findings – Findings revealed that the cost of providing an alternative electrical power source ranked highest in what determined the price of cybercafe services prior to the period of the general price increase, followed by the ISP charge. A majority of the cybercafes experienced a drop in customer/client patronage, followed by a drop in daily income and customer dissatisfaction, due to the increased prices for internet service.Orig...