Working in clients' homes: the impact on the mental health and well-being of visiting home care workers.
Working in clients' homes: the impact on the mental health and well-being of visiting home care workers.
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DOI：
10.1300/j027v21n01_01
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发表时间：
2002-01-01
影响因子：
1.4
通讯作者：
Davies, Sharon
中科院分区：
文献类型：
--
作者：
Denton, Margaret A;Zeytinoglu, Isk Urla;Davies, Sharon
本研究旨在探讨在客户家中工作对上门护理人员的心理健康和幸福感的影响。本文报告了对加拿大安大略省一个中等城市的三家非营利家庭护理机构的674名来访工作人员的调查结果。调查结果还得到了来自9个焦点小组（50名员工）的数据的补充。就本研究而言，家庭护理工作者包括访问治疗师、护士和家庭支持工作者。心理健康和幸福感是通过三个因变量来衡量的：压力;工作压力;和内在的工作满意度。多元最小二乘回归分析显示，一些结构，情感，身体和组织的工作条件与健康和福祉的访问家庭护理工作者。总的来说，结果表明，工作量，难相处的客户，利用工人的客户，性骚扰，安全隐患，重复工作和与工作有关的伤害与健康状况较差。获得公平的报酬、良好的福利、情感劳动、组织支持、对工作的控制和同伴支持与更好的健康有关。结果表明，需要改变政策，以鼓励在客户家中工作的员工创造更健康的工作环境。
The purpose of this paper is to examine the effects of working in clients' homes on the mental health and well-being of visiting home care workers. This paper reports the results of a survey of 674 visiting staff from three non-profit home care agencies in a medium-sized city in Ontario, Canada. Survey results are also complimented by data from 9 focus groups with 50 employees. For purposes of this study, home care workers include visiting therapists, nurses, and home support workers. Mental health and well-being is measured by three dependent variables: stress; job stress; and intrinsic job satisfaction. Multiple least squared regression analyses show several structural, emotional, physical, and organizational working conditions associated with the health and well-being of visiting home care workers. Overall, results show that workload, difficult clients, clients who take advantage of workers, sexual harassment, safety hazards, a repetitious job, and work-related injuries are associated with poorer health. Being fairly paid, having good benefits, emotional labour, organizational support, control over work, and peer support are associated with better health. Results suggest that policy change is needed to encourage healthier work environments for employees who work in clients' homes.