A Study of Workplace Violence Experienced by Doctors and Associated Risk Factors in a Tertiary Care Hospital of South Delhi, India
A Study of Workplace Violence Experienced by Doctors and Associated Risk Factors in a Tertiary Care Hospital of South Delhi, India
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DOI：
10.7860/jcdr/2016/22306.8895
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发表时间：
2016-11-01
影响因子：
0.2
通讯作者：
Padmanandan, Arun
中科院分区：
文献类型：
--
作者：
Kumar, Mukesh;Verma, Madhur;Padmanandan, Arun
导言：在工作场所针对医生的暴力事件越来越多，这是造成这些医护人员压力的一个重要原因。针对医生的工作场所暴力事件过去曾被报道过，而且在印度不同地区和世界各地也不断有报道。目的：确定印度德里一家三级保健医院医生工作场所暴力的患病率，并研究相关危险因素。材料和方法：采用自填半结构化问卷进行横断面研究。内容是：与工作场所有关的数据、工作中的事件、机构的暴力预防政策、事件的报告和后续行动、暴力管理的教育和培训。共有151名医生参与研究。结果：共有151名医生参与研究。研究参与者的平均年龄为26.73+/-4.24岁。近一半(47.02%；44.56%的男性和50.84%的女性)的医生报告在过去12个月中在工作时间有过暴力经历。妇产科占39.4%，外科、内科和其他科室分别占29.6%、26.8%和4.2%。在大多数案件中，患者或其亲属是肇事者。最多(87.3%)的报告案例是言语暴力，8.6%的案例是身体暴力。工作经验较少的年轻医生更容易发生肢体暴力。在暴力发生时间上，35.1%发生在下午，30.1%发生在夜间。结论：印度南德里某三级医疗机构的医生在过去12个月中经历了大量的暴力事件。言语暴力是医生经历的最常见的暴力形式。下午或夜间是报告此类病例的大部分时间。
Introduction: The increasing incidences of violence against doctors in their workplaces are an important reason for stress among these healthcare workers. Many incidences of workplace violence against doctors have been reported in the past and are also being continuously reported from different parts of the country as well as the world.Aim: To determine the prevalence of workplace violence among doctors and to study the associated risk factors in a tertiary care hospital of Delhi, India.Material and Methods: A cross-sectional study was conducted using a self-administered semi-structured questionnaire. The contents were: data related to the workplace, incidences at work, violence prevention policy of the institution, reporting of incidences and follow-up, education and training for violence management. A total of 151 doctors participated in the study.Results: Total participants in the study were 151. The mean age of study participants was 26.73 +/- 4.24 years. Almost half (47.02%; 44.56% of males and 50.84% of females) of the doctors reported having an experience of violence during work hours in past 12 months. Among the cases, 39.4% were reported from Department of Obstetrics and Gynaecology while Surgery, Medicine and other departments reported 29.6%, 26.8% and 4.2% respectively. Patients or their relatives were perpetrators in most of the cases. Maximum (87.3%) of the reported cases were of verbal violence while 8.6% of the cases were of physical violence. Younger doctors with less work experience were more prone to physical violence. Regarding the time of violence, 35.1% of such cases occurred during afternoon while 30.1% of them took place at night.Conclusion: A large number of doctors had experienced violence in past 12 months in a tertiary care hospital of South Delhi, India. Verbal violence came out to be most common form of violence experienced by the doctors. Afternoon or night hours were the timings when majority of such cases were reported.