Reconsidering Priorities for Digital Maternal and Child Health: Community-centered Perspectives from South Africa

Reconsidering Priorities for Digital Maternal and Child Health: Community-centered Perspectives from South Africa
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重新考虑数字母婴健康的优先事项:南非以社区为中心的视角

DOI:
10.1145/3610081
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发表时间:
2023
影响因子:
--
通讯作者:
Coleman T
Coleman T
中科院分区:
--
文献类型:
--
作者:
Coleman T

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特别是在发展中地区,父母在设计数字妇幼保健(MCH)干预措施时很少获得直接发言权。相反,妇幼保健的需求和要求是由组织和卫生工作者推动的。在这项研究中,我们接触了城乡家长和社区领导人,以更好地了解他们在数字妇幼保健方面的挑战和优先事项,并提出了以家长为中心的人机交互研究议程。本文报告了我们研究中确定的以社区为基础的数字妇幼保健优先事项,并描述了我们如何通过与资源匮乏的南非社区举办以家长为中心的研讨会,为这些优先事项处理社区话语和共同设计数字倡议。此外,我们提供以家长为中心的设计机会和我们在南非环境中发现的数字妇幼保健院的紧张关系,例如为当地文化背景和语言进行设计,为可访问性和连接性设计,并突出不发达的数字妇幼保健院利基市场。最后,我们强调联合设计研讨会的主持人的重要性,例如使用中间人和设计卡。
Especially in developing regions, parents are rarely given a direct voice in the design of digital maternal and child health (MCH) interventions. Instead, MCH needs and requirements are driven by organizations and health workers. In this research, we engage with both rural and urban parents and community leaders to better understand their challenges and priorities for digital MCH and propose a parent-centered agenda for human-computer interaction research. This paper reports on the community-based, digital MCH priorities identified in our research, and describes how we approached community discourse and co-design of digital initiatives for these priorities, through parent-centered workshops with low-resource South African communities. Furthermore, we provide the parent-centered design opportunities and tensions we discovered for digital MCH in South African contexts, such as designing for local contexts and languages, designing for accessibility and connectedness, and highlighting the underdeveloped digital MCH niches. Finally, we highlight the importance of including facilitators for co-design workshops, such as using intermediaries and design cards.
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