Design guidelines for narrative maps in sensemaking tasks

Design guidelines for narrative maps in sensemaking tasks
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DOI:
10.1177/14738716221079593
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发表时间:
2021-12
影响因子:
2.3
通讯作者:
Brian Felipe Keith Norambuena;Tanushree Mitra;Chris North
Brian Felipe Keith Norambuena;Tanushree Mitra;Chris North
中科院分区:
计算机科学3区
文献类型:
--
作者:
Brian Felipe Keith Norambuena;Tanushree Mitra;Chris North

文献摘要

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叙事意义是理解序列信息的基本过程。叙事地图是一种视觉表现框架,可以帮助分析人员在叙事过程中理解意义。叙事地图使分析人员能够理解叙事的大局,揭示事件之间的新关系,并为故事情节之间的联系建立模型。我们试图了解分析人员如何创建和使用叙事地图,以便获得叙事地图的交互式可视化工具的设计指南,该工具可以帮助分析人员进行叙事意义构建。我们用一组新闻文章的数据进行了两个实验。从我们的研究中提取的见解可用于设计叙事地图,提取算法和视觉分析工具,以支持叙事意义构建过程。本文的贡献有三个方面:(1)分析了分析师如何构建叙事地图;(2)用户对具体叙事地图特征的评价;(3)叙事地图的设计准则。我们的发现为设计叙事地图和提取算法提供了方法,并为有用的交互提供了见解。我们将讨论这些见解和设计指南,并反思所涉及的潜在挑战。作为重点,我们发现叙事地图应该避免通过使用事件连接的传递属性推断出的冗余连接,从而降低地图的整体复杂性。此外,叙事地图应该在事件之间使用多种类型的认知联系,如主题和因果联系,因为这模仿了分析师在叙事意义构建过程中使用的策略。
Narrative sensemaking is a fundamental process to understand sequential information. Narrative maps are a visual representation framework that can aid analysts in their narrative sensemaking process. Narrative maps allow analysts to understand the big picture of a narrative, uncover new relationships between events, and model the connection between storylines. We seek to understand how analysts create and use narrative maps in order to obtain design guidelines for an interactive visualization tool for narrative maps that can aid analysts in narrative sensemaking. We perform two experiments with a data set of news articles. The insights extracted from our studies can be used to design narrative maps, extraction algorithms, and visual analytics tools to support the narrative sensemaking process. The contributions of this paper are three-fold: (1) an analysis of how analysts construct narrative maps; (2) a user evaluation of specific narrative map features; and (3) design guidelines for narrative maps. Our findings suggest ways for designing narrative maps and extraction algorithms, as well as providing insights toward useful interactions. We discuss these insights and design guidelines and reflect on the potential challenges involved. As key highlights, we find that narrative maps should avoid redundant connections that can be inferred by using the transitive property of event connections, reducing the overall complexity of the map. Moreover, narrative maps should use multiple types of cognitive connections between events such as topical and causal connections, as this emulates the strategies that analysts use in the narrative sensemaking process.